Bulk settings manager Cannot send datas to child

Hi,
I’m trying to use the bulk settings manager to edit the comments settings pages to stop spam. This is the second key I’ve created but this one doesn’t appear to be working.
The original key would always say “Cannot send datas to child” but the settings would be applied (logged in and checked). This new key doesn’t appear to be working on a test site I’m trying to apply it to. It gives the response “Cannot send datas to child” and when I log into the child site to check there are no settings.
I’m unsure if it’s the size of the settings that are causing the problems as the list of blacklisted words is a very large one

@John_Cook

Can you please post the community system report from your MainWP Dashboard for review? The report is located in your Dashboard under Status → Server, on the top right of the page.

Be sure to use the button like the one below; this button hides all your private information:

image

Pressing the button auto-copies the report to your clipboard then just paste it in a reply here.

Hi Keith,

I thought I better add that the majority of sites are on the same server, but not all of them. A few are also on Cloudflare, but only a handful.

Here’s the report.


### Server Info                    Required                                               Detected                                     Status   ###

MainWP Dashboard                   
MainWP Dashboard Version           4.0.7.2                                                4.0.7.2                                      Pass        
MainWP Upload Directory            Writable                                               Writable                                     Pass        
MainWP Extensions                  
Advanced Uptime Monitor Extension  5.0.1                                                  Active                                       Pass        
MainWP Branding Extension          4.0                                                    Active                                       Pass        
MainWP Bulk Settings Manager Extension4.0.1                                                  Active                                       Pass        
MainWP Client Reports Extension    4.0.3                                                  Active                                       Pass        
MainWP Clone Extension             4.0                                                    Active                                       Pass        
MainWP Code Snippets Extension     4.0                                                    Active                                       Pass        
MainWP Comments Extension          4.0.2                                                  Active                                       Pass        
MainWP Custom Dashboard Extension  4.0                                                    Active                                       Pass        
MainWP Favorites Extension         4.0.2                                                  Active                                       Pass        
MainWP Google Analytics Extension  4.0.1                                                  Active                                       Pass        
MainWP iThemes Security Extension  4.0.1                                                  Active                                       Pass        
MainWP Maintenance Extension       4.0.1                                                  Active                                       Pass        
MainWP Page Speed Extension        4.0.1                                                  Active                                       Pass        
MainWP Pro Reports Extension       4.0                                                    Active                                       Pass        
MainWP Staging Extension           4.0                                                    Active                                       Pass        
MainWP Sucuri Extension            4.0.3                                                  Active                                       Pass        
MainWP Time Capsule Extension      4.0                                                    Active                                       Pass        
MainWP WooCommerce Status Extension4.0.1                                                  Active                                       Pass        
MainWP WordPress SEO Extension     4.0                                                    Active                                       Pass        
WPvivid Backup MainWP              0.9.6                                                  Inactive                                     Warning     
WordPress                          
WordPress Version                  >=3.6                                                  5.3.2                                        Pass        
WordPress Memory Limit             >=64M                                                  40M                                          Warning     
MultiSite Disabled                 =true                                                  true                                         Pass        
FileSystem Method                  = direct                                               direct                                       Pass        
PHP                                
PHP Version                        >=5.6                                                  7.0.33                                       Pass        
PHP Safe Mode Disabled             =true                                                  true                                         Pass        
PHP Max Execution Time             >=30 seconds                                           900                                          Pass        
PHP Max Input Time                 >=30 seconds                                           -1                                           Pass        
PHP Memory Limit                   >=128M                                                 512M                                         Pass        
PCRE Backtracking Limit            >=10000                                                1000000                                      Pass        
PHP Upload Max Filesize            >=2M                                                   1G                                           Pass        
PHP Post Max Size                  >=2M                                                   128M                                         Pass        
SSL Extension Enabled              =true                                                  true                                         Pass        
SSL Warnings                       = empty                                                                                             Pass        
cURL Extension Enabled             =true                                                  true                                         Pass        
cURL Timeout                       >=300 seconds                                          60                                           Warning     
cURL Version                       >=7.18.1                                               7.62.0                                       Pass        
cURL SSL Version                   >=OpenSSL/0.9.8l                                       OpenSSL/1.0.2k                               Pass        
PHP Allow URL fopen                YES                                                    
PHP Exif Support                   YES ( V7.0.)                                           
PHP IPTC Support                   YES                                                    
PHP XML Support                    YES                                                    
PHP Disabled Functions             No functions disabled.                                 
PHP Loaded Extensions              Core, PDO, Phar, Reflection, SPL, SimpleXML, bcmath, bz2, calendar, ctype, curl, date, dom, exif, fileinfo, filter, ftp, gd, gettext, gmp, hash, iconv, imap, intl, ionCube Loader, json, libxml, litespeed, mbstring, mcrypt, memcached, mysqli, mysqlnd, openssl, pcntl, pcre, pdo_mysql, pdo_sqlite, posix, readline, session, shmop, soap, sockets, sqlite3, standard, tokenizer, xml, xmlreader, xmlrpc, xmlwriter, xsl, zip, zlib
MySQL                              
MySQL Version                      >=5.0                                                  10.0.38-MariaDB                              Pass        
MySQL Mode                         NOT SET                                                
MySQL Client Encoding              utf8mb4                                                
Server Info                        
Server Software                    LiteSpeed                                              
Operating System                   Linux                                                  
Architecture                       64 bit                                                 
Server Protocol                    HTTP/1.1                                               
HTTPS                              ON - on                                                
Server self connect                Response Test O.K.                                     
User Agent                         Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/80.0.3987.100 Safari/537.36
Gateway Interface                                                                         
Memory Usage                       44.84 MB                                               
Request Time                       1581479794                                             
Accept Content                     text/html,application/xhtml+xml,application/xml;q=0.9,image/webp,image/apng,*/*;q=0.8,application/signed-exchange;v=b3;q=0.9
Accept-Charset Content             N/A                                                    
MainWP Settings                    
Number Of Child Sites              23                                                     
Use WP-Cron                        Yes                                                    
Optimize for Shared Hosting or Big NetworksYes                                                    
Automatic Daily Update             Install trusted updates                                
Abandoned Plugins/Themes Tolerance 365                                                    
Maximum number of posts to return                                                         
Maximum number of pages to return                                                         
Maximum Number of Comments         50                                                     
Primary Backup System              Default MainWP Backups                                 
Maximum simultaneous requests      4                                                      
Minimum delay between requests     200                                                    
Maximum simultaneous requests per ip1                                                      
Minimum delay between requests to the same ip1000                                                   
Maximum simultaneous sync requests                                                        
Minimum simultaneous install/update requests                                                       
Active Plugins                     
MainWP Dashboard                   4.0.7.2                                                Active                                       
MainWP Time Capsule Extension      4.0                                                    Active                                       
WP Mail SMTP                       1.8.1                                                  Active                                       
WPvivid Backup MainWP              0.9.6                                                  Active                                       
Yoast SEO                          13.0                                                   Active                                       

Hi John, the system report from your dashboard looks fine. However, I am interested to see one thing, can you please check the WP > Settings > MainWP Child > Server Info page on one of the child sites and look for the Server Self-connect check somewhere on about half the page and tell me what result is there?

I checked 3 child sites. 2 on Cloudflare and one not (is on the same server as the dashboard) and it tested ok

Server self connect Response Test O.K.

This is the key I’m using . It’s for comment spam under settings>>discussions

-----BEGIN BULK SETTINGS MANAGER KEY-----
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
-----END BULK SETTINGS MANAGER KEY-----

Hi John,

I was able to duplicate the problem with the key that you have sent, however, I don’t see what is wrong with it.

But I tried to create a new key that controls WP > Settings > Discussion settings and it worked for me perfectly.

I would suggest you to try to make a new key and see how it goes.

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