MainWP Community

High Server load

Hello,

I use servers from dogado.

There it causes a high server load if I synchronize data or install plugins over MainWP. Are such deflections normal?

Hi Duerr,

Can you please post the community system report from your MainWP Dashboard for review? The report is located in your Dashboard under Status --> Server, on the top right of the page.

Be sure to use the button like the one below; this button hides all your private information:

image

Pressing the button auto-copies the report to your clipboard then just paste it in a reply here.


### Server Info                    Required                                               Detected                                     Status   ###

MainWP Dashboard                   
MainWP Dashboard Version           4.1.2.1                                                4.1.2.1                                      Bestanden   
MainWP Upload Directory            Writable                                               Writable                                     Bestanden   
MainWP-Erweiterungen               
MainWP Branding Extension          4.0.2.1                                                API License Active                           Bestanden   
MainWP Bulk Settings Manager Extension4.0.2.1                                                API License Active                           Bestanden   
MainWP Client Reports Extension    4.0.5.1                                                API License Active                           Bestanden   
MainWP Clone Extension             4.0.1                                                  API License Active                           Bestanden   
MainWP Favorites Extension         4.0.4                                                  API License Active                           Bestanden   
MainWP Maintenance Extension       4.0.2.1                                                API License Active                           Bestanden   
MainWP Page Speed Extension        4.0.1.1                                                API License Active                           Bestanden   
MainWP Matomo Extension            4.0.2.1                                                API License Active                           Bestanden   
MainWP Pro Reports Extension       4.0.2.1                                                API License Active                           Bestanden   
MainWP Staging Extension           4.0.1                                                  API License Active                           Bestanden   
MainWP Team Control                4.0.1.1                                                API License Active                           Bestanden   
MainWP UpdraftPlus Extension       4.0.3                                                  API License Active                           Bestanden   
MainWP URL Extractor Extension     4.0.1.1                                                API License Active                           Bestanden   
MainWP WooCommerce Shortcuts Extension4.1.1                                                  API License Active                           Bestanden   
MainWP WooCommerce Status Extension4.0.3                                                  API License Active                           Bestanden   
MainWP Wordfence Extension         4.0.2                                                  API License Active                           Bestanden   
WordPress                          
WordPress Version                  >=3.6                                                  5.5.3                                        Bestanden   
WordPress Memory Limit             >=64M                                                  256M                                         Bestanden   
MultiSite Disabled                 =true                                                  true                                         Bestanden   
Dateisystem-Methode                = direct                                               direct                                       Bestanden   
PHP                                
PHP Version                        >=5.6                                                  7.4.12                                       Bestanden   
PHP Safe Mode Disabled             =true                                                  true                                         Bestanden   
PHP Max Execution Time             >=30 seconds                                           30                                           Bestanden   
PHP Max Input Time                 >=30 seconds                                           300                                          Bestanden   
PHP Memory Limit                   >=128M                                                 256M                                         Bestanden   
PCRE Backtracking Limit            >=10000                                                1000000                                      Bestanden   
PHP Upload Max Filesize            >=2M                                                   100M                                         Bestanden   
PHP Post Max Size                  >=2M                                                   8M                                           Bestanden   
SSL Extension Enabled              =true                                                  true                                         Bestanden   
SSL Warnings                       = empty                                                                                             Bestanden   
cURL Extension Enabled             =true                                                  true                                         Bestanden   
cURL Timeout                       >=300 seconds                                          300                                          Bestanden   
cURL Version                       >=7.18.1                                               7.58.0                                       Bestanden   
cURL SSL Version                   >=OpenSSL/0.9.8l                                       OpenSSL/1.1.1                                Bestanden   
PHP Allow URL fopen                JA                                                     
PHP unterst├╝tzt Exif               JA ( V7.4.)                                            
PHP unterst├╝tzt IPTC               JA                                                     
PHP unterst├╝tzt XML                JA                                                     
PHP Deaktivierte Funktionen        opcache_get_status,                                    
PHP Geladene Erweiterungen         Core, PDO, PDO_ODBC, Phar, Reflection, SPL, SimpleXML, Zend OPcache, bcmath, bz2, calendar, cgi-fcgi, ctype, curl, date, dba, dom, enchant, exif, fileinfo, filter, ftp, gd, gettext, gmp, hash, i360, iconv, imagick, imap, intl, ionCube Loader, json, ldap, libxml, mbstring, mysqli, mysqlnd, odbc, openssl, pcre, pdo_mysql, pdo_pgsql, pdo_sqlite, pgsql, posix, pspell, redis, session, soap, sockets, sodium, sqlite3, standard, sysvmsg, sysvsem, sysvshm, tidy, tokenizer, xml, xmlreader, xmlrpc, xmlwriter, xsl, zip, zlib
MySQL                              
MySQL Version                      >=5.0                                                  10.1.47-MariaDB-0ubuntu0.18.04.1             Bestanden   
MySQL-Modus                        NO_AUTO_CREATE_USER,NO_ENGINE_SUBSTITUTION             
MySQL Client Verschl├╝sselung       utf8mb4                                                
Server Info                        
Server-Software                    Apache                                                 
Betriebssystem                     Linux                                                  
Architektur                        64		 bit                                               
Server-Protokoll                   HTTP/1.0                                               
HTTPS                              AN                                                     
Verbindung zum Server selbst       Unerwarteter HTTP response body:                       
User Agent                         Mozilla/5.0 (Linux; Android 9; SM-G950F) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/86.0.4240.185 Mobile Safari/537.36
Geteway-Schnittstelle              CGI/1.1                                                
Arbeitsspeicherauslastung          18.37 MB                                               
Antwortzeit                        1604522842                                             
Inhalt akzeptieren                 text/html,application/xhtml+xml,application/xml;q=0.9,image/webp,image/apng,*/*;q=0.8,application/signed-exchange;v=b3;q=0.9
Zeichensatz des Inhalts            n. a.                                                  
MainWP-Einstellungen               
Anzahl Child-Websites              36                                                     
WP-Cron benutzen                   Ja                                                     
F├╝r Shared Hosting oder gro├če Netzwerke optimierenJa                                                     
Automatische t├Ągliche AktualisierungInstall trusted updates                                
Aufgegebene Plugins/Themes-Toleranz365                                                    
Maximale Anzahl der Beitr├Ąge, die zur├╝ckgegeben werden sollen                                                       
Maximale Anzahl der Seiten, die zur├╝ckgegeben werden sollen                                                       
Vorrangiges Backup-System          MainWP UpdraftPlus Extension                           
Maximale gleichzeitige Anfragen    4                                                      
Minimale Verz├Âgerung zwischen Anfragen200                                                    
Maximale gleichzeitige Anfragen pro IP1                                                      
Minimale Verz├Âgerung zwischen Anfragen zu derselben IP500                                                    
Maximale gleichzeitige Synchronisierungs-Anfragen8                                                      
Minimale gleichzeitige Installieren/Aktualisieren-Anfragen3                                                      
Active Plugins                     
Duplicator                         1.3.38                                                 Aktiviert                                    
MainWP Dashboard                   4.1.2.1                                                Aktiviert                                    
MainWP Key Maker                   1.1                                                    Aktiviert                                    
NinjaFirewall (WP Edition)         4.2.6                                                  Aktiviert                                    
Salt Shaker                        1.2.7                                                  Aktiviert                                    
UpdraftPlus - Backup/Restore       2.16.34.24                                             Aktiviert                                    
White Label CMS                    2.2.1                                                  Aktiviert                                    
Wordfence Security                 7.4.12                                                 Aktiviert                                    

Hi @DuerrSteidle,

thanks for getting back to me.
Report looks good, but I would increase the PHP Memory Limit to at least 512M and see if that helps a bit. Can you try that?

IÔÇÖve tested it and saw that it is a little bit better but there are always deflections.

And if I made an update it often looks like the following.
I often have to restart it.

Unbenannt2

Hi @DuerrSteidle,

Thanks for the update.

It would be good to try to go even higher with PHP memory and see how it goes. Also, this time try to increase the WP Memory Limit too.

If the process keeps stalling after that, you may want to reach out to your host support and have them check server logs to see which limits are being hit and which rule is terminating the process.

1 Like