I have 3 Wordpress template sites that I use as a base/staging installation for new sites. Each time that I clone the template into a fresh installation of Wordpress, it makes me uninstall MainWP Child and reinstall and reconnect everything again on the new site. I suspect it’s copying the MainWP Child information and confusing the MainWP dashboard, but surely there’s a way around this? Thanks
thanks for reaching out.
For the start, can you please tell me which cloning tool/method do you use?
It’s the MainWP Clone Extension available on the MainWP marketplace.
Hey Bogdan, just checking if you had any suggestions on this one as well? Thanks mate
thank you for getting back to me.
This is pretty strange. After cloning sites with the MainWP Clone Extension, you should not be required to re-connect the site since the Clone Process should skip “connection” data.
Can you please post the community system report from your MainWP Dashboard for review? The report is located in your Dashboard under Status → Server, on the top right of the page.
Be sure to use the button like the one below; this button hides all your private information:
Pressing the button auto-copies the report to your clipboard then just paste it in a reply here.
Thanks for looking into this one for me. Here is the MainWP Community report as requested.
### Server Info Required Detected Status ### MainWP Dashboard MainWP Dashboard Version 22.214.171.124 126.96.36.199 Pass MainWP Upload Directory Writable Writable Pass MainWP Extensions Advanced Uptime Monitor Extension 5.1.1 API License Active Pass MainWP Article Uploader Extension 188.8.131.52 API License Active Pass MainWP Branding Extension 184.108.40.206 API License Active Pass MainWP Buddy Extension 4.0.1 API License Active Pass MainWP Clean and Lock Extension 220.127.116.11 API License Active Pass MainWP Clone Extension 4.0.1 API License Active Pass MainWP Code Snippets Extension 4.0.1 API License Active Pass MainWP Favorites Extension 4.0.5 API License Active Pass MainWP Google Analytics Extension 18.104.22.168 API License Active Pass MainWP iThemes Security Extension 4.0.4 API License Active Pass MainWP Maintenance Extension 22.214.171.124 API License Active Pass MainWP Page Speed Extension 126.96.36.199 API License Active Pass MainWP Post Dripper Extension 188.8.131.52 API License Active Pass MainWP Post Plus Extension 184.108.40.206 API License Active Pass MainWP Rocket Extension 220.127.116.11 API License Active Pass MainWP Sucuri Extension 18.104.22.168 API License Active Pass MainWP Team Control 22.214.171.124 API License Active Pass MainWP WordPress SEO Extension 4.0.1 API License Active Pass WordPress WordPress Version >=3.6 5.6.2 Pass WordPress Memory Limit >=64M 40M Warning MultiSite Disabled =true true Pass FileSystem Method = direct direct Pass PHP PHP Version >=5.6 7.3.26 Pass PHP Safe Mode Disabled =true true Pass PHP Max Execution Time >=30 seconds 300 Pass PHP Max Input Time >=30 seconds 120 Pass PHP Memory Limit >=128M 256M Pass PCRE Backtracking Limit >=10000 1000000 Pass PHP Upload Max Filesize >=2M 64M Pass PHP Post Max Size >=2M 64M Pass SSL Extension Enabled =true true Pass SSL Warnings = empty Pass cURL Extension Enabled =true true Pass cURL Timeout >=300 seconds 60 Warning cURL Version >=7.18.1 7.71.0 Pass cURL SSL Version >=OpenSSL/0.9.8l OpenSSL/1.1.1d Pass PHP Allow URL fopen YES PHP Exif Support YES ( V7.3.) PHP IPTC Support YES PHP XML Support YES PHP Disabled Functions No functions disabled. PHP Loaded Extensions Core, PDO, Phar, Reflection, SPL, SimpleXML, Zend OPcache, bcmath, bz2, calendar, ctype, curl, date, dom, enchant, exif, fileinfo, filter, ftp, gd, gettext, gmp, hash, iconv, imap, intl, ionCube Loader, json, libxml, litespeed, mbstring, mcrypt, mysqli, mysqlnd, openssl, pcntl, pcre, pdo_mysql, pdo_sqlite, posix, pspell, readline, session, shmop, soap, sockets, sqlite3, standard, sysvmsg, sysvsem, sysvshm, tidy, timezonedb, tokenizer, uploadprogress, wddx, xml, xmlreader, xmlrpc, xmlwriter, xsl, zip, zlib MySQL MySQL Version >=5.0 10.3.28-MariaDB Pass MySQL Mode NOT SET MySQL Client Encoding utf8mb4 Server Info Server Software LiteSpeed Operating System Linux Architecture 64 bit Server Protocol HTTP/1.1 HTTPS ON Server self connect Response Test O.K. User Agent Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/88.0.4324.182 Safari/537.36 Edg/88.0.705.81 Gateway Interface Memory Usage 17.97 MB Request Time 1614637886 Accept Content text/html,application/xhtml+xml,application/xml;q=0.9,image/webp,image/apng,*/*;q=0.8,application/signed-exchange;v=b3;q=0.9 Accept-Charset Content N/A MainWP Settings Number Of Child Sites 9 Use WP-Cron Yes Optimize for Shared Hosting or Big NetworksNo Automatic Daily Update Install trusted updates Abandoned Plugins/Themes Tolerance 365 Maximum number of posts to return Maximum number of pages to return Primary Backup System Default MainWP Backups Maximum simultaneous requests 4 Minimum delay between requests 200 Maximum simultaneous requests per ip1 Minimum delay between requests to the same ip1000 Maximum simultaneous sync requests Minimum simultaneous install/update requests Active Plugins All 404 Redirect to Homepage 1.20 Active iThemes Security Pro 6.8.3 Active MainWP Dashboard 126.96.36.199 Active Peter's Login Redirect 2.9.7 Active SEOPress 188.8.131.52 Active User Role Editor 4.58.3 Active WPBakery Page Builder 6.6.0 Active WP Mail SMTP 2.6.0 Active Yoast SEO 15.9 Active
thanks for getting back to me.
Report looks good to me.
Would you mind opening a private Help Desk ticket so we can collect some additional information & investigate further?