MainWP Community

MainWP has stopped sending daily notifications

Hi, I noticed suddenly MainWP is not sending the daily notifications on e.g. “Trusted updates”.I have not changed anything in the settings. This just suddenly happened. I have my email in the “Email settings” setup but it does not send. Also I have to now go into MainWP and do a manual sync. It seems some corn jobs are not running?

Hi Asle,

Can you please post the community system report from your MainWP Dashboard for review? The report is located in your Dashboard under Status --> Server, on the top right of the page.

Be sure to use the button like the one below; this button hides all your private information:

image

Pressing the button auto-copies the report to your clipboard then just paste it in a reply here.

Hi and thanks for your fast reply! Here is attached system report.


### Server Info                    Required                                               Detected                                     Status   ###

MainWP Dashboard                   
MainWP Dashboard Version           4.1.1                                                  4.1.1                                        Pass        
MainWP Upload Directory            Writable                                               Writable                                     Pass        
MainWP Extensions                  
No installed extensions            
WordPress                          
WordPress Version                  >=3.6                                                  5.5.1                                        Pass        
WordPress Memory Limit             >=64M                                                  128M                                         Pass        
MultiSite Disabled                 =true                                                  true                                         Pass        
FileSystem Method                  = direct                                               direct                                       Pass        
PHP                                
PHP Version                        >=5.6                                                  7.2.29                                       Pass        
PHP Safe Mode Disabled             =true                                                  true                                         Pass        
PHP Max Execution Time             >=30 seconds                                           120                                          Pass        
PHP Max Input Time                 >=30 seconds                                           120                                          Pass        
PHP Memory Limit                   >=128M                                                 768M                                         Pass        
PCRE Backtracking Limit            >=10000                                                1000000                                      Pass        
PHP Upload Max Filesize            >=2M                                                   128M                                         Pass        
PHP Post Max Size                  >=2M                                                   128M                                         Pass        
SSL Extension Enabled              =true                                                  true                                         Pass        
SSL Warnings                       = empty                                                                                             Pass        
cURL Extension Enabled             =true                                                  true                                         Pass        
cURL Timeout                       >=300 seconds                                          20                                           Warning     
cURL Version                       >=7.18.1                                               7.59.0                                       Pass        
cURL SSL Version                   >=OpenSSL/0.9.8l                                       OpenSSL/1.0.2r                               Pass        
PHP Allow URL fopen                YES                                                    
PHP Exif Support                   YES ( V7.2.)                                           
PHP IPTC Support                   YES                                                    
PHP XML Support                    YES                                                    
PHP Disabled Functions             No functions disabled.                                 
PHP Loaded Extensions              Core, PDO, Phar, Reflection, SPL, SimpleXML, Zend OPcache, bcmath, bz2, calendar, cgi-fcgi, ctype, curl, date, dba, dom, enchant, exif, fileinfo, filter, ftp, gd, gettext, gmp, hash, iconv, imap, intl, json, ldap, libxml, mbstring, memcached, mysqli, mysqlnd, openssl, pcntl, pcre, pdo_mysql, pdo_pgsql, pdo_sqlite, pgsql, posix, pspell, readline, session, shmop, soap, sockets, sodium, sqlite3, standard, sysvmsg, sysvsem, tidy, tokenizer, wddx, xml, xmlreader, xmlrpc, xmlwriter, xsl, zip, zlib
MySQL                              
MySQL Version                      >=5.0                                                  5.6.40-84.0-log                              Pass        
MySQL Mode                         NO_ENGINE_SUBSTITUTION                                 
MySQL Client Encoding              utf8mb4                                                
Server Info                        
Server Software                    Apache                                                 
Operating System                   Linux                                                  
Architecture                       64		 bit                                               
Server Protocol                    HTTP/1.0                                               
HTTPS                              ON                                                     
Server self connect                Response Test O.K.                                     
User Agent                         Mozilla/5.0 (Macintosh; Intel Mac OS X 10_15_6) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/85.0.4183.102 Safari/537.36
Gateway Interface                  CGI/1.1                                                
Memory Usage                       14.47 MB                                               
Request Time                       1600952210                                             
Accept Content                     text/html,application/xhtml+xml,application/xml;q=0.9,image/avif,image/webp,image/apng,*/*;q=0.8,application/signed-exchange;v=b3;q=0.9
Accept-Charset Content             N/A                                                    
MainWP Settings                    
Number Of Child Sites              48                                                     
Use WP-Cron                        Yes                                                    
Optimize for Shared Hosting or Big NetworksYes                                                    
Automatic Daily Update             Install trusted updates                                
Abandoned Plugins/Themes Tolerance 450                                                    
Maximum number of posts to return                                                         
Maximum number of pages to return  50                                                     
Primary Backup System              Default MainWP Backups                                 
Maximum simultaneous requests      6                                                      
Minimum delay between requests     200                                                    
Maximum simultaneous requests per ip1                                                      
Minimum delay between requests to the same ip1000                                                   
Maximum simultaneous sync requests 8                                                      
Minimum simultaneous install/update requests3                                                      
Active Plugins                     
Akismet Anti-Spam                  4.1.6                                                  Inactive                                     
Hello Dolly                        1.7.2                                                  Inactive                                     
MainWP Dashboard                   4.1.1                                                  Active                                       
Wordfence Security                 7.4.11                                                 Active                                       
WPBakery Visual Composer           5.1.1                                                  Inactive                                     

Hi @asleben, thanks for getting back to me. The report seems fine.

Can you please try this version and see if it solves the problem.

Since upgrading to the 4.1 MainWP Dashboard, I haven’t seen any available update notification emails either.

I have confirmed that the Daily Digest Email is enabled, and that my MainWP Dashboard site is still able to send the test email via the Mailgun integration that had been sending notifications until the 4.1 upgrade.

Hi @qpgltdco, can you please reach out to me via private message and send me temp access so I can check this?

After installing the new version I receive mails again with notices. But the updates did not run and I had to run them manually. Also I again ran a sync and there were very many new updates that I again had to run manually. So the mail notices are running again but the automatic updates do not seem to run now.

@asleben, can you reach out to me via Private Message and provide me temporary access to your dashboard so I can check this?

Hi Bogdan, it seems issues are solved now with the latest MainWP updates. I will be back if there are issues again. Thanks for great support!

Thanks for verifying that!

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