Hi, I noticed suddenly MainWP is not sending the daily notifications on e.g. “Trusted updates”.I have not changed anything in the settings. This just suddenly happened. I have my email in the “Email settings” setup but it does not send. Also I have to now go into MainWP and do a manual sync. It seems some corn jobs are not running?
Can you please post the community system report from your MainWP Dashboard for review? The report is located in your Dashboard under Status --> Server, on the top right of the page.
Be sure to use the button like the one below; this button hides all your private information:
Pressing the button auto-copies the report to your clipboard then just paste it in a reply here.
Hi and thanks for your fast reply! Here is attached system report.
### Server Info Required Detected Status ### MainWP Dashboard MainWP Dashboard Version 4.1.1 4.1.1 Pass MainWP Upload Directory Writable Writable Pass MainWP Extensions No installed extensions WordPress WordPress Version >=3.6 5.5.1 Pass WordPress Memory Limit >=64M 128M Pass MultiSite Disabled =true true Pass FileSystem Method = direct direct Pass PHP PHP Version >=5.6 7.2.29 Pass PHP Safe Mode Disabled =true true Pass PHP Max Execution Time >=30 seconds 120 Pass PHP Max Input Time >=30 seconds 120 Pass PHP Memory Limit >=128M 768M Pass PCRE Backtracking Limit >=10000 1000000 Pass PHP Upload Max Filesize >=2M 128M Pass PHP Post Max Size >=2M 128M Pass SSL Extension Enabled =true true Pass SSL Warnings = empty Pass cURL Extension Enabled =true true Pass cURL Timeout >=300 seconds 20 Warning cURL Version >=7.18.1 7.59.0 Pass cURL SSL Version >=OpenSSL/0.9.8l OpenSSL/1.0.2r Pass PHP Allow URL fopen YES PHP Exif Support YES ( V7.2.) PHP IPTC Support YES PHP XML Support YES PHP Disabled Functions No functions disabled. PHP Loaded Extensions Core, PDO, Phar, Reflection, SPL, SimpleXML, Zend OPcache, bcmath, bz2, calendar, cgi-fcgi, ctype, curl, date, dba, dom, enchant, exif, fileinfo, filter, ftp, gd, gettext, gmp, hash, iconv, imap, intl, json, ldap, libxml, mbstring, memcached, mysqli, mysqlnd, openssl, pcntl, pcre, pdo_mysql, pdo_pgsql, pdo_sqlite, pgsql, posix, pspell, readline, session, shmop, soap, sockets, sodium, sqlite3, standard, sysvmsg, sysvsem, tidy, tokenizer, wddx, xml, xmlreader, xmlrpc, xmlwriter, xsl, zip, zlib MySQL MySQL Version >=5.0 5.6.40-84.0-log Pass MySQL Mode NO_ENGINE_SUBSTITUTION MySQL Client Encoding utf8mb4 Server Info Server Software Apache Operating System Linux Architecture 64 bit Server Protocol HTTP/1.0 HTTPS ON Server self connect Response Test O.K. User Agent Mozilla/5.0 (Macintosh; Intel Mac OS X 10_15_6) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/85.0.4183.102 Safari/537.36 Gateway Interface CGI/1.1 Memory Usage 14.47 MB Request Time 1600952210 Accept Content text/html,application/xhtml+xml,application/xml;q=0.9,image/avif,image/webp,image/apng,*/*;q=0.8,application/signed-exchange;v=b3;q=0.9 Accept-Charset Content N/A MainWP Settings Number Of Child Sites 48 Use WP-Cron Yes Optimize for Shared Hosting or Big NetworksYes Automatic Daily Update Install trusted updates Abandoned Plugins/Themes Tolerance 450 Maximum number of posts to return Maximum number of pages to return 50 Primary Backup System Default MainWP Backups Maximum simultaneous requests 6 Minimum delay between requests 200 Maximum simultaneous requests per ip1 Minimum delay between requests to the same ip1000 Maximum simultaneous sync requests 8 Minimum simultaneous install/update requests3 Active Plugins Akismet Anti-Spam 4.1.6 Inactive Hello Dolly 1.7.2 Inactive MainWP Dashboard 4.1.1 Active Wordfence Security 7.4.11 Active WPBakery Visual Composer 5.1.1 Inactive
Hi @asleben, thanks for getting back to me. The report seems fine.
Can you please try this version and see if it solves the problem.
Since upgrading to the 4.1 MainWP Dashboard, I haven’t seen any available update notification emails either.
I have confirmed that the Daily Digest Email is enabled, and that my MainWP Dashboard site is still able to send the test email via the Mailgun integration that had been sending notifications until the 4.1 upgrade.
Hi @qpgltdco, can you please reach out to me via private message and send me temp access so I can check this?
After installing the new version I receive mails again with notices. But the updates did not run and I had to run them manually. Also I again ran a sync and there were very many new updates that I again had to run manually. So the mail notices are running again but the automatic updates do not seem to run now.
@asleben, can you reach out to me via Private Message and provide me temporary access to your dashboard so I can check this?
Hi Bogdan, it seems issues are solved now with the latest MainWP updates. I will be back if there are issues again. Thanks for great support!
Thanks for verifying that!
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