MainWP Community

Managing Plugins keeps loading

Hey People of MainWP,
When I want to manage my plugins the loader keeps loading,
In the other updates tab It is possible to update en see the plugins.
Can you help me with the loading plugins on the manage page issue?

Thanks

Hey @Nickvanderheijden,

Can you please post the community system report from your MainWP Dashboard for review? The report is located in your Dashboard under Status --> Server, on the top right of the page.

Be sure to use the button like the one below; this button hides all your private information:

image

Pressing the button auto-copies the report to your clipboard then just paste it in a reply here.

Hey Bogdan thanks for your time and help so far,
Below is a copy of my system report,


### Server Info                    Required                                               Detected                                     Status   ###

MainWP Dashboard                   
MainWP Dashboard Version           4.0.7.2                                                4.0.7.2                                      Pass        
MainWP Upload Directory            Writable                                               Writable                                     Pass        
MainWP Extensions                  
testDashboardplugin                1.0.0                                                  Inactive                                     Warning     
WordPress                          
WordPress Version                  >=3.6                                                  5.3.2                                        Pass        
WordPress Memory Limit             >=64M                                                  40M                                          Warning     
MultiSite Disabled                 =true                                                  true                                         Pass        
FileSystem Method                  = direct                                               direct                                       Pass        
PHP                                
PHP Version                        >=5.6                                                  7.3.15                                       Pass        
PHP Safe Mode Disabled             =true                                                  true                                         Pass        
PHP Max Execution Time             >=30 seconds                                           30                                           Pass        
PHP Max Input Time                 >=30 seconds                                           60                                           Pass        
PHP Memory Limit                   >=128M                                                 256M                                         Pass        
PCRE Backtracking Limit            >=10000                                                1000000                                      Pass        
PHP Upload Max Filesize            >=2M                                                   2M                                           Pass        
PHP Post Max Size                  >=2M                                                   8M                                           Pass        
SSL Extension Enabled              =true                                                  true                                         Pass        
SSL Warnings                       = empty                                                                                             Pass        
cURL Extension Enabled             =true                                                  true                                         Pass        
cURL Timeout                       >=300 seconds                                          60                                           Warning     
cURL Version                       >=7.18.1                                               7.29.0                                       Pass        
cURL SSL Version                   >=OpenSSL/0.9.8l                                       NSS/3.44                                     Pass        
PHP Allow URL fopen                YES                                                    
PHP Exif Support                   YES ( V7.3.)                                           
PHP IPTC Support                   YES                                                    
PHP XML Support                    YES                                                    
PHP Disabled Functions             opcache_get_status,                                    
PHP Loaded Extensions              Core, PDO, PDO_ODBC, Phar, Reflection, SPL, SimpleXML, Zend OPcache, bcmath, bz2, calendar, cgi-fcgi, ctype, curl, date, dba, dom, enchant, exif, fileinfo, filter, ftp, gd, gettext, gmp, hash, iconv, imagick, imap, intl, ionCube Loader, json, ldap, libxml, mbstring, mysqli, mysqlnd, newrelic, odbc, openssl, pcre, pdo_mysql, pdo_pgsql, pdo_sqlite, pgsql, posix, pspell, redis, session, soap, sockets, sodium, sqlite3, standard, sysvmsg, sysvsem, sysvshm, tidy, tokenizer, xml, xmlreader, xmlrpc, xmlwriter, xsl, zip, zlib
MySQL                              
MySQL Version                      >=5.0                                                  10.2.31-MariaDB                              Pass        
MySQL Mode                         ERROR_FOR_DIVISION_BY_ZERO,NO_AUTO_CREATE_USER,NO_ENGINE_SUBSTITUTION
MySQL Client Encoding              utf8mb4                                                
Server Info                        
Server Software                    Apache                                                 
Operating System                   Linux                                                  
Architecture                       64 bit                                                 
Server Protocol                    HTTP/1.0                                               
HTTPS                              ON - on                                                
Server self connect                Not expected HTTP response body:                       
User Agent                         Mozilla/5.0 (Macintosh; Intel Mac OS X 10_15_3) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/80.0.3987.132 Safari/537.36
Gateway Interface                  CGI/1.1                                                
Memory Usage                       4.72 MB                                                
Request Time                       1583827779                                             
Accept Content                     text/html,application/xhtml+xml,application/xml;q=0.9,image/webp,image/apng,*/*;q=0.8,application/signed-exchange;v=b3;q=0.9
Accept-Charset Content             N/A                                                    
MainWP Settings                    
Number Of Child Sites              1                                                      
Use WP-Cron                        No                                                     
Optimize for Shared Hosting or Big NetworksNo                                                     
Automatic Daily Update             Install trusted updates                                
Abandoned Plugins/Themes Tolerance                                                        
Maximum number of posts to return                                                         
Maximum number of pages to return                                                         
Primary Backup System              Default MainWP Backups                                 
Maximum simultaneous requests      4                                                      
Minimum delay between requests     200                                                    
Maximum simultaneous requests per ip1                                                      
Minimum delay between requests to the same ip1000                                                   
Maximum simultaneous sync requests                                                        
Minimum simultaneous install/update requests                                                       
Active Plugins                     
MainWP Dashboard                   4.0.7.2                                                Active                                       
testDashboardplugin                1.0.0                                                  Active                                       
testDashboardplugin2               1.0.0                                                  Inactive                                     

You are very welcome.

Can you try to increase the WP Memory Limit (to 258M), PHP Max Execution time (300s) and cURL Timeout (300s) and see if that helps?

Here you can find how to do it.

Hey Bogdan,

Thanks for the info and help,

I increased the WP Memory Limit (to 258M), PHP Max Execution time (300s) and cURL Timeout (300s) but the loader keeps loading without results.
Do you know If It is any issue of something else?
Strange thing is that he loads my plugins properly at the overview page,

Thanks for confirming that.

Can you please run one more test? When you trigger the process to load plugins, can you please open browser console and watch if it will show some error? If it shows, please retest and see after how much time the error shows.

Thanks for your help so far,
Unfortunately the only thing the browserconsole puts out is mainwp_newpost_updateCategories,
I made It in the WordPress code possible to show errors If there are any,

thanks for the update.
Would you be able to send me temporary login to your dashboard via private message so I can check this further?

@Nickvanderheijden

Please Try turning this setting on via MainWP > Settings > General Options > Optimize for Shared Hosting or Big Networks > toggle on & try that page again.

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