Problem with MainWP Child Reports (no send)

Hi
I installed the “Client Reports” extension but the emails did not go on the first of the month.

1- Can you help me?
2- Can I force them to leave and how?

I have see this topic, but no solution for me.

Thank you

Olivier


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Version de MainWP Dashboard        4.1.6                                                  4.1.6                                        Ok          
MainWP Upload Directory            Writable                                               Writable                                     Ok          
Extensions MainWP                  
Advanced Uptime Monitor Extension  5.1.1                                                  API License Active                           Ok          
MainWP Branding Extension          4.0.2.1                                                API License Active                           Ok          
MainWP Client Reports Extension    4.0.7                                                  API License Active                           Ok          
MainWP Google Analytics Extension  4.0.3.1                                                API License Active                           Ok          
MainWP Maintenance Extension       4.0.2.1                                                API License Active                           Ok          
MainWP Page Speed Extension        4.0.1.1                                                API License Active                           Ok          
MainWP Rocket Extension            4.0.2                                                  API License Active                           Ok          
MainWP Time Capsule Extension      4.0.1.1                                                API License Active                           Ok          
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Jeu de caractère accepté pour le contenuIndisponible                                           
Réglages MainWP                    
Nombre de sites enfants            35                                                     
Utiliser WP-Cron                   Oui                                                    
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Tolérance d’abandon d’extension/thème365                                                    
Nombre maximal d’articles à retourner                                                       
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MainWP Dashboard                   4.1.6                                                  Actif                                        
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SecuPress Pro — WordPress Security 2.0.3                                                  Actif                                        

Hi Olivier,

last week we released the MainWP Client Reports Extension 4.0.8. Can you please update your extension and see if the new version works better for you?

Regarding the missed scheduled, the simplest way to handle this is to do the following:

  1. Locate the report
  2. Edit it and switch to one-time report
  3. Select April date-range
  4. Preview and if all good, Send report

Hi Bogdan

Thank you. I have the 4.0.7 but if i click on “Check for updates now” nothing appears, I can update if I download the plugin directly ?

To send one time the report it’s OK, thank you.

Hi Olivier,

Please try to reinstall the extension to make sure 4.0.8 is installed.

Hi Bogdan,

OK but i don’t loose the configuration about the sites?

Hi
I have installed the new version 4.0.8
I come back the next month if ^^

Have a good day

1 Like

Thanks, let us know how it goes.

But if you want, you can set one daily or weekly test report so you can see how it goes with that. If the test report runs normally, monthly will probably run successfully too.

1 Like

OK Thanks Bogdan :slight_smile:

2 Likes

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