MainWP Community

Problems with install pro Reports Extension

Hello,
since about 4 weeks I have problems to install the update of this plugin?

What could be the problem?

Thanks for your help.


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MainWP Branding Extension          4.0.2.1                                                API License Active                           Bestanden   
MainWP Bulk Settings Manager Extension4.0.2.1                                                API License Active                           Bestanden   
MainWP Client Reports Extension    4.0.5.1                                                API License Active                           Bestanden   
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MainWP Favorites Extension         4.0.4                                                  API License Active                           Bestanden   
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MainWP Matomo Extension            4.0.2.1                                                API License Active                           Bestanden   
MainWP Pro Reports Extension       4.0.2.1                                                API License Active                           Bestanden   
MainWP Staging Extension           4.0.1                                                  API License Active                           Bestanden   
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WordPress Version                  >=3.6                                                  5.6                                          Bestanden   
WordPress Memory Limit             >=64M                                                  1024M                                        Bestanden   
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Hi @DuerrSteidle,

Can you please try the following:

  1. Go to the WP > Plugins > Installed Plugins page on your MainWP Dashboard site,
  2. Deactivate the Extension in the issue, then reactivate it,
  3. Once you get redirected back to the Extensions page, click the Activate Extensions button to reactivate the API license
  4. Now, go to the WP > Plugins > Installed Plugins page again and try to update again.

Let me know how that goes.

Now it works. Thanks. :slight_smile:

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