Rocket extension not saving changes per site, only on all sites at once

I’m using the Rocket extension, and I want to change one site’s caching from 10 hours to 48 hours for example. I follow the instructions at Manage WP Rocket Settings - MainWP Documentation by going to edit site > Rocket tab :> Caching tab > hit the Override switch > Save Options > make changes from 10 to 48 hours > Save Changes button. It says it was successful but if I’m loading the settings in the site itself directly it still shows the old 10 hours. However if I edit the same property from the main Rocket extension for all sites at once and change from 10 to 48, the changes work as expected.

Has anyone else seen this issue?

Hi Dustin,

Can you please post the community system report from your MainWP Dashboard for review? The report is located in your Dashboard under Status → Server, on the top right of the page.

Be sure to use the button like the one below; this button hides all your private information:

image

Pressing the button auto-copies the report to your clipboard then just paste it in a reply here.

Sure thing. Here it is:


### Server Info                    Required                                               Detected                                     Status   ###

MainWP Dashboard                   
MainWP Dashboard Version           4.1.10.3                                               4.1.10.3                                     Pass        
MainWP Upload Directory            Writable                                               Writable                                     Pass        
MainWP Extensions                  
MainWP Code Snippets Extension     4.0.1                                                  API License Active                           Pass        
MainWP Lighthouse Extension        4.0-beta2                                              API License Active                           Pass        
MainWP Rocket Extension            4.0.2                                                  API License Active                           Pass        
WordPress                          
WordPress Version                  >=3.6                                                  5.8.2                                        Pass        
WordPress Memory Limit             >=64M                                                  1024M                                        Pass        
MultiSite Disabled                 =true                                                  true                                         Pass        
FileSystem Method                  = direct                                               direct                                       Pass        
PHP                                
PHP Version                        >=7.0                                                  7.4.3                                        Pass        
PHP Safe Mode Disabled             =true                                                  true                                         Pass        
PHP Max Execution Time             >=30 seconds                                           180                                          Pass        
PHP Max Input Time                 >=30 seconds                                           90                                           Pass        
PHP Memory Limit                   >=128M                                                 1024M                                        Pass        
PCRE Backtracking Limit            >=10000                                                1000000                                      Pass        
PHP Upload Max Filesize            >=2M                                                   256M                                         Pass        
PHP Post Max Size                  >=2M                                                   256M                                         Pass        
SSL Extension Enabled              =true                                                  true                                         Pass        
SSL Warnings                       = empty                                                                                             Pass        
cURL Extension Enabled             =true                                                  true                                         Pass        
cURL Timeout                       >=300 seconds                                          300                                          Pass        
cURL Version                       >=7.18.1                                               7.68.0                                       Pass        
cURL SSL Version                   >=OpenSSL/1.1.0                                        OpenSSL/1.1.1f                               Pass        
PHP Allow URL fopen                YES                                                    
PHP Exif Support                   YES ( V7.4.)                                           
PHP IPTC Support                   YES                                                    
PHP XML Support                    YES                                                    
PHP Disabled Functions             , pcntl_alarm, pcntl_async_signals, pcntl_exec, pcntl_fork, pcntl_get_last_error, pcntl_getpriority, pcntl_setpriority, pcntl_signal, pcntl_signal_dispatch, pcntl_signal_get_handler, pcntl_sigprocmask, pcntl_sigtimedwait, pcntl_sigwaitinfo, pcntl_strerror, pcntl_unshare, pcntl_wait, pcntl_waitpid, pcntl_wexitstatus, pcntl_wifcontinued, pcntl_wifexited, pcntl_wifsignaled, pcntl_wifstopped, pcntl_wstopsig, pcntl_wtermsig,
PHP Loaded Extensions              Core, FFI, PDO, PDO_Firebird, PDO_ODBC, Phar, Reflection, SPL, SimpleXML, Zend OPcache, apache2handler, apcu, bcmath, bz2, calendar, ctype, curl, date, dba, dom, enchant, exif, fileinfo, filter, ftp, gd, geoip, gettext, gmp, gnupg, hash, iconv, igbinary, imagick, imap, intl, ionCube Loader, json, ldap, libxml, mailparse, mbstring, mysqli, mysqlnd, odbc, openssl, pcre, pdo_dblib, pdo_mysql, pdo_pgsql, pdo_sqlite, pgsql, posix, pspell, readline, redis, session, shmop, snmp, soap, sockets, sodium, sqlite3, standard, sysvmsg, sysvsem, sysvshm, tidy, tokenizer, uuid, xml, xmlreader, xmlrpc, xmlwriter, xsl, zip, zlib, zmq
MySQL                              
MySQL Version                      >=5.0                                                  8.0.23-0ubuntu0.20.04.1                      Pass        
MySQL Mode                         NO_ZERO_IN_DATE,ERROR_FOR_DIVISION_BY_ZERO,NO_ENGINE_SUBSTITUTION
MySQL Client Encoding              utf8                                                   
Server Info                        
Server Software                    Apache/2.4.41 (Ubuntu)                                 
Operating System                   Linux                                                  
Architecture                       64		 bit                                               
Server Protocol                    HTTP/1.1                                               
HTTPS                              ON                                                     
Server self connect                Response Test O.K.                                     
User Agent                         Mozilla/5.0 (Macintosh; Intel Mac OS X 10_15_7) AppleWebKit/605.1.15 (KHTML, like Gecko) Version/15.1 Safari/605.1.15
Gateway Interface                  CGI/1.1                                                
Memory Usage                       10.39 MB                                               
Request Time                       1637646835                                             
Accept Content                     text/html,application/xhtml+xml,application/xml;q=0.9,*/*;q=0.8
Accept-Charset Content             N/A                                                    
MainWP Settings                    
Number Of Child Sites              21                                                     
Use WP-Cron                        No                                                     
Optimize for Shared Hosting or Big NetworksYes                                                    
Automatic Daily Update             Install trusted updates                                
Abandoned Plugins/Themes Tolerance 365                                                    
Maximum number of posts to return  50                                                     
Maximum number of pages to return                                                         
Primary Backup System              Default MainWP Backups                                 
Maximum simultaneous requests      24                                                     
Minimum delay between requests     40                                                     
Maximum simultaneous requests per ip24                                                     
Minimum delay between requests to the same ip160                                                    
Maximum simultaneous sync requests 24                                                     
Maximum simultaneous install and update requests24                                                     
Active Plugins                     
AuthLDAP                           2.4.10                                                 Active                                       
Better Search Replace              1.3.4                                                  Active                                       
MainWP Child                       4.1.8                                                  Active                                       
MainWP Dashboard                   4.1.10.3                                               Active                                       
MainWP Lighthouse Extension        4.0-beta2                                              Active                                       
Redis Object Cache                 2.0.21                                                 Active                                       
SMTP Mailer                        1.1.2                                                  Active                                       
WP Rocket                          3.9.3                                                  Inactive                                     

Hi @d19dotca,

I reviewed the report, but I couldn’t find anything unusual.

Would you mind opening a private Help Desk ticket so we can collect some additional information & investigate further?

One example is the Cloudflare setting - since WP-Rocket requires individual Zone ID - applying the setting to all sites doesn’t make any sense.

@dotdd I believe this would be a situation where you would need to utilize Boilerplate Tokens in order to set each Child Sites Zone-ID manually on it’s [edit] page.