MainWP Community

"The information you’re about to submit is not secure"

Each time I try to jump to the site WP admin on one of my sites I get this error: The information you’re about to submit is not secure.

Why is this happening and what can I do?

Hi @BluePixelDesign, thanks for reaching out.

This could be the browser thing. Can you tell me if your Dashboard site is on HTTP Protocol and child site on HTTPS or the otherwise?

They are both https.

Hi Raielene,

Thanks for getting back to me.

Do you get the same in a different browser?

Yes but slightly different wording. In Safari it says " This is a non-secure form."

It does sound like there is some kind of security issue on either the Dashboard or Child. I just tested some of my sites on Brave, Chrome, and Edge (don’t have Safari installed) without issue.

Can you please post the community system report from your MainWP Dashboard for review? The report is located in your Dashboard under Status --> Server, on the top right of the page.

Be sure to use the button like the one below; this button hides all your private information:

image

Pressing the button auto-copies the report to your clipboard then just paste it in a reply here.


Also check for any SSL issues in your Child Site Settings under Settings -> MainWP Child -> Server Information, search for SSL and see if any lines give you a warning.


### Server Info                    Required                                               Detected                                     Status   ###

MainWP Dashboard                   
MainWP Dashboard Version           4.1.3.1                                                4.1.3.1                                      Pass        
MainWP Upload Directory            Writable                                               Writable                                     Pass        
MainWP Extensions                  
MainWP Branding Extension          4.0                                                    API License Active                           Pass        
Advanced Uptime Monitor Extension  5.0.2.1                                                API License Active                           Pass        
MainWP Sucuri Extension            4.0.8.1                                                API License Active                           Pass        
MainWP UpdraftPlus Extension       4.0.3                                                  API License Active                           Pass        
WordPress                          
WordPress Version                  >=3.6                                                  5.6                                          Pass        
WordPress Memory Limit             >=64M                                                  40M                                          Warning     
MultiSite Disabled                 =true                                                  true                                         Pass        
FileSystem Method                  = direct                                               direct                                       Pass        
PHP                                
PHP Version                        >=5.6                                                  7.3.25                                       Pass        
PHP Safe Mode Disabled             =true                                                  true                                         Pass        
PHP Max Execution Time             >=30 seconds                                           30                                           Pass        
PHP Max Input Time                 >=30 seconds                                           60                                           Pass        
PHP Memory Limit                   >=128M                                                 256M                                         Pass        
PCRE Backtracking Limit            >=10000                                                1000000                                      Pass        
PHP Upload Max Filesize            >=2M                                                   32M                                          Pass        
PHP Post Max Size                  >=2M                                                   64M                                          Pass        
SSL Extension Enabled              =true                                                  true                                         Pass        
SSL Warnings                       = empty                                                                                             Pass        
cURL Extension Enabled             =true                                                  true                                         Pass        
cURL Timeout                       >=300 seconds                                          60                                           Warning     
cURL Version                       >=7.18.1                                               7.71.0                                       Pass        
cURL SSL Version                   >=OpenSSL/0.9.8l                                       OpenSSL/1.1.1d                               Pass        
PHP Allow URL fopen                NO                                                     
PHP Exif Support                   YES ( V7.3.)                                           
PHP IPTC Support                   YES                                                    
PHP XML Support                    YES                                                    
PHP Disabled Functions             passthru,  popen,  proc_open,  shell_exec,  show_source,  system, exec,
PHP Loaded Extensions              Core, PDO, Phar, Reflection, SPL, SimpleXML, Zend OPcache, bcmath, bz2, calendar, ctype, curl, date, dom, exif, fileinfo, filter, ftp, gd, gettext, gmp, hash, i360, iconv, imagick, imap, ionCube Loader, json, libxml, litespeed, mbstring, mysqli, mysqlnd, openssl, pcntl, pcre, pdo_mysql, pdo_sqlite, posix, pspell, readline, session, shmop, snmp, soap, sockets, sqlite3, standard, tidy, tokenizer, wddx, xml, xmlreader, xmlrpc, xmlwriter, xsl, zip, zlib
MySQL                              
MySQL Version                      >=5.0                                                  10.2.34-MariaDB-cll-lve                      Pass        
MySQL Mode                         NOT SET                                                
MySQL Client Encoding              utf8                                                   
Server Info                        
Server Software                    LiteSpeed                                              
Operating System                   Linux                                                  
Architecture                       64		 bit                                               
Server Protocol                    HTTP/1.1                                               
HTTPS                              ON                                                     
Server self connect                Response Test O.K.                                     
User Agent                         Mozilla/5.0 (Macintosh; Intel Mac OS X 11_0_1) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/87.0.4280.88 Safari/537.36
Gateway Interface                                                                         
Memory Usage                       12.22 MB                                               
Request Time                       1608166797                                             
Accept Content                     text/html,application/xhtml+xml,application/xml;q=0.9,image/avif,image/webp,image/apng,*/*;q=0.8,application/signed-exchange;v=b3;q=0.9
Accept-Charset Content             N/A                                                    
MainWP Settings                    
Number Of Child Sites              25                                                     
Use WP-Cron                        Yes                                                    
Optimize for Shared Hosting or Big NetworksYes                                                    
Automatic Daily Update             Disabled                                               
Abandoned Plugins/Themes Tolerance 365                                                    
Maximum number of posts to return  50                                                     
Maximum number of pages to return                                                         
Primary Backup System              MainWP UpdraftPlus Extension                           
Maximum simultaneous requests      4                                                      
Minimum delay between requests     500                                                    
Maximum simultaneous requests per ip1                                                      
Minimum delay between requests to the same ip1500                                                   
Maximum simultaneous sync requests 8                                                      
Minimum simultaneous install/update requests3                                                      
Active Plugins                     
Akismet Anti-Spam                  4.1.7                                                  Active                                       
Limit Login Attempts               1.7.1                                                  Active                                       
LiteSpeed Cache                    3.6                                                    Active                                       
MainWP Dashboard                   4.1.3.1                                                Active                                       
Really Simple SSL                  4.0.5                                                  Active                                       

Sorry, where do I look for settings? In my MainWp dashboard? Or somewhere else?

Check the child site in the sections below starting in the WP Settings section

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