Updates not detected for one hosting

I have one hosting that isn’t getting updates thru. All others work just fine. I think it is hosting but they tell me to contact you. Did you ever encounter this before?

Cheers

Marco

@MarcoMCM Do you have any security plugins or firewalls installed on that Child Site that you do not on any other? Is there any SSL issues with that Child Site?

You may check for SSL errors on the Child Site > Settings > MainWP Child > Server Information TAB

Can you please post the community system report from your MainWP Dashboard for review? The report is located in your Dashboard under Status → Server, on the top right of the page.

Be sure to use the button like the one below; this button hides all your private information:

image

Pressing the button auto-copies the report to your clipboard then just paste it in a reply here.