MainWP Community

Updating/installing plugins from Favorite Extension fails

Hi there,

I use the Favorite Extension and lately when I try to update a plugin I always get this error:
Installation failed: Forbidden

These page are on different webhosting providers, so it should not be an provider issue.

And even if it’s not an update, but a new install of a plugin, it does not seem to work.

I tested it with several uploaded plugins and none of them work.

System report:


### Server Info                    Required                                               Detected                                     Status   ###

MainWP Dashboard                   
MainWP Dashboard Version           4.0.7.2                                                4.0.7.2                                      Pass        
MainWP Upload Directory            Writable                                               Writable                                     Pass        
MainWP Extensions                  
Advanced Uptime Monitor Extension  5.0.2                                                  Active                                       Pass        
MainWP BackWPup Extension          4.0.2                                                  Active                                       Pass        
MainWP Branding Extension          4.0                                                    Active                                       Pass        
MainWP Clean and Lock Extension    4.0.1                                                  Active                                       Pass        
MainWP Client Reports Extension    4.0.3                                                  Active                                       Pass        
MainWP Custom Dashboard Extension  4.0                                                    Active                                       Pass        
MainWP Favorites Extension         4.0.2                                                  Active                                       Pass        
MainWP iThemes Security Extension  4.0.1                                                  Active                                       Pass        
MainWP Maintenance Extension       4.0.1                                                  Active                                       Pass        
MainWP Pro Reports Extension       4.0                                                    Active                                       Pass        
MainWP Rocket Extension            4.0                                                    Active                                       Pass        
MainWP Team Control                4.0.1                                                  Active                                       Pass        
MainWP UpdraftPlus Extension       4.0.2                                                  Active                                       Pass        
MainWP Vulnerability Checker Extension4.0.3                                                  Active                                       Pass        
MainWP WooCommerce Status Extension4.0.1                                                  Active                                       Pass        
WordPress                          
WordPress Version                  >=3.6                                                  5.4.2                                        Pass        
WordPress Memory Limit             >=64M                                                  512M                                         Pass        
MultiSite Disabled                 =true                                                  true                                         Pass        
FileSystem Method                  = direct                                               direct                                       Pass        
PHP                                
PHP Version                        >=5.6                                                  7.4.7                                        Pass        
PHP Safe Mode Disabled             =true                                                  true                                         Pass        
PHP Max Execution Time             >=30 seconds                                           180                                          Pass        
PHP Max Input Time                 >=30 seconds                                           60                                           Pass        
PHP Memory Limit                   >=128M                                                 512M                                         Pass        
PCRE Backtracking Limit            >=10000                                                1000000                                      Pass        
PHP Upload Max Filesize            >=2M                                                   128M                                         Pass        
PHP Post Max Size                  >=2M                                                   128M                                         Pass        
SSL Extension Enabled              =true                                                  true                                         Pass        
SSL Warnings                       = empty                                                                                             Pass        
cURL Extension Enabled             =true                                                  true                                         Pass        
cURL Timeout                       >=300 seconds                                          60                                           Warning     
cURL Version                       >=7.18.1                                               7.38.0                                       Pass        
cURL SSL Version                   >=OpenSSL/0.9.8l                                       GnuTLS/3.3.30                                Pass        
PHP Allow URL fopen                YES                                                    
PHP Exif Support                   YES ( V7.4.)                                           
PHP IPTC Support                   YES                                                    
PHP XML Support                    YES                                                    
PHP Disabled Functions             , pcntl_alarm, pcntl_exec, pcntl_fork, pcntl_get_last_error, pcntl_getpriority, pcntl_setpriority, pcntl_signal, pcntl_signal_dispatch, pcntl_sigprocmask, pcntl_sigtimedwait, pcntl_sigwaitinfo, pcntl_strerror, pcntl_wait, pcntl_waitpid, pcntl_wexitstatus, pcntl_wifexited, pcntl_wifsignaled, pcntl_wifstopped, pcntl_wstopsig, pcntl_wtermsig,
PHP Loaded Extensions              Core, PDO, Phar, Reflection, SPL, SimpleXML, Zend OPcache, bcmath, bz2, calendar, cgi-fcgi, ctype, curl, date, dba, dom, exif, fileinfo, filter, ftp, gd, gettext, gmp, hash, iconv, imagick, imap, intl, json, ldap, libxml, mbstring, mysqli, mysqlnd, openssl, pcntl, pcre, pdo_mysql, pdo_sqlite, posix, session, shmop, soap, sockets, sodium, sqlite3, standard, sysvmsg, sysvsem, sysvshm, tidy, tokenizer, xml, xmlreader, xmlrpc, xmlwriter, xsl, zip, zlib
MySQL                              
MySQL Version                      >=5.0                                                  5.7.28                                       Pass        
MySQL Mode                         IGNORE_SPACE,NO_ZERO_IN_DATE,ERROR_FOR_DIVISION_BY_ZERO,NO_AUTO_CREATE_USER,NO_ENGINE_SUBSTITUTION
MySQL Client Encoding              utf8mb4                                                
Server Info                        
Server Software                    Apache                                                 
Operating System                   Linux                                                  
Architecture                       64 bit                                                 
Server Protocol                    HTTP/1.0                                               
HTTPS                              ON - on                                                
Server self connect                Response Test O.K.                                     
User Agent                         Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/84.0.4147.45 Safari/537.36 Edg/84.0.522.20
Gateway Interface                  CGI/1.1                                                
Memory Usage                       5.91 MB                                                
Request Time                       1592471139                                             
Accept Content                     text/html,application/xhtml+xml,application/xml;q=0.9,image/webp,image/apng,*/*;q=0.8,application/signed-exchange;v=b3;q=0.9
Accept-Charset Content             N/A                                                    
MainWP Settings                    
Number Of Child Sites              33                                                     
Use WP-Cron                        Yes                                                    
Optimize for Shared Hosting or Big NetworksYes                                                    
Automatic Daily Update             Install trusted updates                                
Abandoned Plugins/Themes Tolerance 600                                                    
Maximum number of posts to return                                                         
Maximum number of pages to return  50                                                     
Primary Backup System              MainWP BackWPup Extension                              
Maximum simultaneous requests      4                                                      
Minimum delay between requests     200                                                    
Maximum simultaneous requests per ip1                                                      
Minimum delay between requests to the same ip1000                                                   
Maximum simultaneous sync requests                                                        
Minimum simultaneous install/update requests                                                       
Active Plugins                     
Disable Emails                     1.6.3                                                  Inactive                                     
iThemes Security Pro               6.6.0                                                  Active                                       
MainWP Dashboard                   4.0.7.2                                                Active                                       
MainWP Time Capsule Extension      4.0                                                    Inactive                                     
Sucuri Security - Auditing, Malware Scanner and Hardening1.8.24                                                 Active                                       

Is this a bug? Or do I need to change some settings?

Can you try to disable the iThemes Security plugin on your dashboard and see if that helps?

Yes that seems to work. Is there a way to have both iThemes Security and Favorite extension?

1 Like

Can you try to deactivate just the “Filter Long URLs” option under the System Tweaks options of iThemes Security and see if that helps?

1 Like

Hi Bodgan,

Actually that option was disabled all the time:

Any other function, that prohibits the extension from working?

Strange, I have seen this feature breaking the functionality.

Can you try to disable option one by one to see which one is causing the error?

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