Urgent: Bulk Settings Manager - no pagination on Keys lists

An urgent request - it appears that the Key lists in the Bulk Settings Manager do not display more than 10 keys.

  • There is no pagination on Key Rings tab
  • Single key tab pagination doesn’t work
  • Single key tab search doesn’t work

So, users are unable to access their keys!

Hi Ricky, thanks for reaching out.

Can you please post the community system report from your MainWP Dashboard for review? The report is located in your Dashboard under Status → Server, on the top right of the page.

Be sure to use the button like the one below; this button hides all your private information:

image

Pressing the button auto-copies the report to your clipboard then just paste it in a reply here.


### Server Info                    Required                                               Detected                                     Status   ###

MainWP Dashboard                   
MainWP Dashboard Version           4.1.2.1                                                4.1.2.1                                      Pass        
MainWP Upload Directory            Writable                                               Writable                                     Pass        
MainWP Extensions                  
MainWP Bulk Settings Manager Extension4.0.2                                                  API License Active                           Pass        
Boilerplate Extension              4.0.2.1                                                API License Active                           Pass        
MainWP Branding Extension          4.0.2.1                                                API License Active                           Pass        
MainWP Custom Dashboard Extension  4.0.1                                                  API License Active                           Pass        
MainWP Favorites Extension         4.0.4                                                  API License Active                           Pass        
MainWP File Uploader Extension     4.0.1                                                  API License Active                           Pass        
WordPress                          
WordPress Version                  >=3.6                                                  5.4.2                                        Pass        
WordPress Memory Limit             >=64M                                                  40M                                          Warning     
MultiSite Disabled                 =true                                                  true                                         Pass        
FileSystem Method                  = direct                                               direct                                       Pass        
PHP                                
PHP Version                        >=5.6                                                  7.4.10                                       Pass        
PHP Safe Mode Disabled             =true                                                  true                                         Pass        
PHP Max Execution Time             >=30 seconds                                           3600                                         Pass        
PHP Max Input Time                 >=30 seconds                                           3600                                         Pass        
PHP Memory Limit                   >=128M                                                 512M                                         Pass        
PCRE Backtracking Limit            >=10000                                                1000000                                      Pass        
PHP Upload Max Filesize            >=2M                                                   50M                                          Pass        
PHP Post Max Size                  >=2M                                                   100M                                         Pass        
SSL Extension Enabled              =true                                                  true                                         Pass        
SSL Warnings                       = empty                                                                                             Pass        
cURL Extension Enabled             =true                                                  true                                         Pass        
cURL Timeout                       >=300 seconds                                          5                                            Warning     
cURL Version                       >=7.18.1                                               7.58.0                                       Pass        
cURL SSL Version                   >=OpenSSL/0.9.8l                                       OpenSSL/1.1.1                                Pass        
PHP Allow URL fopen                YES                                                    
PHP Exif Support                   YES ( V7.4.)                                           
PHP IPTC Support                   YES                                                    
PHP XML Support                    YES                                                    
PHP Disabled Functions             apache_child_terminate, apache_get_modules, apache_get_version, apache_getenv, apache_note, apache_setenv, disk_free_space, disk_total_space, diskfreespace, dl, exec, fastcgi_finish_request, link, opcache_get_configuration, opcache_get_status, passthru, pclose, pcntl_exec, popen, posix_getpid, posix_getppid, posix_getpwuid, posix_kill, posix_mkfifo, posix_setegid, posix_seteuid, posix_setgid, posix_setpgid, posix_setsid, posix_setuid, posix_uname, proc_close, proc_get_status, proc_nice, proc_open, proc_terminate, shell_exec, show_source, symlink, system,
PHP Loaded Extensions              Core, FFI, PDO, Phar, Reflection, SPL, SimpleXML, Zend OPcache, apache2handler, bcmath, bz2, calendar, ctype, curl, date, dba, dom, exif, fileinfo, filter, ftp, gd, gettext, gmp, gnupg, hash, iconv, igbinary, imagick, imap, intl, json, ldap, libxml, mbstring, memcached, msgpack, mysqli, mysqlnd, newrelic, openssl, pcre, pdo_mysql, posix, readline, redis, session, shmop, soap, sockets, sodium, ssh2, standard, sysvmsg, sysvsem, sysvshm, tokenizer, xml, xmlreader, xmlrpc, xmlwriter, xsl, zip, zlib
MySQL                              
MySQL Version                      >=5.0                                                  5.7.31-34-log                                Pass        
MySQL Mode                         ERROR_FOR_DIVISION_BY_ZERO,NO_AUTO_CREATE_USER,NO_ENGINE_SUBSTITUTION
MySQL Client Encoding              utf8                                                   
Server Info                        
Server Software                    Apache                                                 
Operating System                   Linux                                                  
Architecture                       64		 bit                                               
Server Protocol                    HTTP/1.0                                               
HTTPS                              ON                                                     
Server self connect                Not expected HTTP response body: 401 Authorization Required

401 Authorization Required
nginx
User Agent                         Mozilla/5.0 (Macintosh; Intel Mac OS X 10_15_7) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/86.0.4240.193 Safari/537.36
Gateway Interface                  CGI/1.1                                                
Memory Usage                       3.89 MB                                                
Request Time                       1605183935                                             
Accept Content                     text/html,application/xhtml+xml,application/xml;q=0.9,image/avif,image/webp,image/apng,*/*;q=0.8,application/signed-exchange;v=b3;q=0.9
Accept-Charset Content             N/A                                                    
MainWP Settings                    
Number Of Child Sites              12                                                     
Use WP-Cron                        Yes                                                    
Optimize for Shared Hosting or Big NetworksNo                                                     
Automatic Daily Update             Disabled                                               
Abandoned Plugins/Themes Tolerance 365                                                    
Maximum number of posts to return  50                                                     
Maximum number of pages to return                                                         
Primary Backup System              Default MainWP Backups                                 
Maximum simultaneous requests      4                                                      
Minimum delay between requests     400                                                    
Maximum simultaneous requests per ip1                                                      
Minimum delay between requests to the same ip1000                                                   
Maximum simultaneous sync requests 8                                                      
Minimum simultaneous install/update requests3                                                      
Active Plugins                     
MainWP Dashboard                   4.1.2.1                                                Active                                       

Hi Ricky,

Thanks for getting back to me.
The report looks fine.
Can you try to deactivate all plugins except MainWP Dashboard and the BSM extension and see if that helps?

Hi Bogdan - the only plugins installed are MainWP products. There’s nothing else installed.

Hi Ricky, thanks for getting back to me.

Would you mind opening a private Help Desk ticket so we can collect some additional information & investigate further?

Before going down that path, are you able to replicate the issue?

Steps to reproduce:

  • create 11 Key Rings (with one key per key ring)
  • notice on the Key Ring and Single Key tabs, the 11th item is not visible, searchable or accessible
  • each tab only shows 10 items

Hi Ricky,

Thanks for getting back to me.

Due to the conflict between Datatables and Angular JS libraries, we had to remove the Datatables functionalities form the BSM extension. Such as the search functionality. However, we are working on a update for this extension where we will remove Angular so Datatables can be used again.

Since the Datatables were removed, we integrated custom pagination, and this works fine in my tests:

Hi Bogdan - thanks for the update. I don’t see the pagination highlighted in the screenshot… is that a development version?

Hi Ricky, I just sent you an update via PM, can you please check if that one solves the pagination problem for you?

Thanks - I’ll need to test this first in order to confirm… Unless your testing team has already done that?

Hi Ricky, you are welcome. Please test on your side and see if it solves the problem.

The plugin fails the automated license activation after installation.

Hi @rickyT,

Can you try to deactivate/reactivate the plugin on the WP > Plugins page then try again?

That also fails:
“We are unable to find an order for this Extension - Contact MainWP Support”

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