Using help desk software to delight your customers and increase retention

Originally published at: Using help desk software to delight your customers and increase retention - MainWP WordPress Management

In my career, I have had several customer service type jobs. From my first ever job as a teenager working for the local grocery store until the job where I serviced loans for mortgage companies. The truth is, most jobs have a component of customer service do them. Customer service is the backbone of all…

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