MainWP Community

Version Number comparison fails

Hello,
mainwp permanently indicates that themes should be updated for some installations. The versions are up to date, only mainwp has an error in synchronization.
See screenshot.

Thanks for posting your questions!

Can you please post the community system report from your MainWP Dashboard for review? The report is located in your Dashboard under Status --> Server, on the top right of the page.

Be sure to use the button like the one below; this button hides all your private information:

image

Pressing the button auto-copies the report to your clipboard then just paste it in a reply here.


### Server Info                    Required                                               Detected                                     Status   ###

MainWP Dashboard                   
MainWP Dashboard Version           4.0.7.3                                                4.0.7.3                                      Bestanden   
MainWP Upload Directory            Writable                                               Writable                                     Bestanden   
MainWP-Erweiterungen               
MainWP UpdraftPlus Extension       4.0.2                                                  Aktiviert                                    Bestanden   
WordPress                          
WordPress Version                  >=3.6                                                  5.5                                          Bestanden   
WordPress Memory Limit             >=64M                                                  268M                                         Bestanden   
MultiSite Disabled                 =true                                                  true                                         Bestanden   
Dateisystem-Methode                = direct                                               direct                                       Pass        
PHP                                
PHP Version                        >=5.6                                                  7.4.5                                        Bestanden   
PHP Safe Mode Disabled             =true                                                  true                                         Bestanden   
PHP Max Execution Time             >=30 seconds                                           30                                           Bestanden   
PHP Max Input Time                 >=30 seconds                                           60                                           Bestanden   
PHP Memory Limit                   >=128M                                                 268M                                         Bestanden   
PCRE Backtracking Limit            >=10000                                                1000000                                      Bestanden   
PHP Upload Max Filesize            >=2M                                                   2M                                           Bestanden   
PHP Post Max Size                  >=2M                                                   8M                                           Bestanden   
SSL Extension Enabled              =true                                                  true                                         Bestanden   
SSL Warnings                       = empty                                                                                             Bestanden   
cURL Extension Enabled             =true                                                  true                                         Bestanden   
cURL Timeout                       >=300 seconds                                          60                                           Warnung     
cURL Version                       >=7.18.1                                               7.68.0                                       Bestanden   
cURL SSL Version                   >=OpenSSL/0.9.8l                                       OpenSSL/1.1.1g                               Bestanden   
PHP Allow URL fopen                JA                                                     
PHP unterstĂĽtzt Exif               JA ( V7.4.)                                            
PHP unterstĂĽtzt IPTC               JA                                                     
PHP unterstĂĽtzt XML                JA                                                     
PHP Deaktivierte Funktionen        , pcntl_alarm, pcntl_async_signals, pcntl_exec, pcntl_fork, pcntl_get_last_error, pcntl_getpriority, pcntl_setpriority, pcntl_signal, pcntl_signal_dispatch, pcntl_signal_get_handler, pcntl_sigprocmask, pcntl_sigtimedwait, pcntl_sigwaitinfo, pcntl_strerror, pcntl_unshare, pcntl_wait, pcntl_waitpid, pcntl_wexitstatus, pcntl_wifcontinued, pcntl_wifexited, pcntl_wifsignaled, pcntl_wifstopped, pcntl_wstopsig, pcntl_wtermsig,
PHP Geladene Erweiterungen         Core, FFI, PDO, Phar, Reflection, SPL, SimpleXML, Zend OPcache, calendar, cgi-fcgi, ctype, curl, date, dom, exif, fileinfo, filter, ftp, gd, gettext, hash, iconv, imagick, imap, intl, json, libxml, mysqli, mysqlnd, openssl, pcre, pdo_mysql, pdo_pgsql, pdo_sqlite, pgsql, posix, readline, session, shmop, sockets, sodium, sqlite3, standard, sysvmsg, sysvsem, sysvshm, tokenizer, xml, xmlreader, xmlwriter, xsl, zip, zlib
MySQL                              
MySQL Version                      >=5.0                                                  10.3.23-MariaDB-1                            Bestanden   
MySQL-Modus                        ERROR_FOR_DIVISION_BY_ZERO,NO_AUTO_CREATE_USER,NO_ENGINE_SUBSTITUTION
MySQL Client VerschlĂĽsselung       utf8mb4                                                
Server Info                        
Server-Software                    nginx/1.18.0                                           
Betriebssystem                     Linux                                                  
Architektur                        64 bit                                                 
Server-Protokoll                   HTTP/1.1                                               
HTTPS                              AUS                                                    
Verbindung zum Server selbst       Unerwarteter HTTP response body:                       
User Agent                         Mozilla/5.0 (X11; Linux x86_64; rv:68.0) Gecko/20100101 Firefox/68.0
Geteway-Schnittstelle              CGI/1.1                                                
Arbeitsspeicherauslastung          12.28 MB                                               
Antwortzeit                        1597915667                                             
Inhalt akzeptieren                 text/html,application/xhtml+xml,application/xml;q=0.9,*/*;q=0.8
Zeichensatz des Inhalts            n. a.                                                  
MainWP-Einstellungen               
Anzahl Child-Websites              8                                                      
WP-Cron benutzen                   Yes                                                    
FĂĽr Shared Hosting oder groĂźe Netzwerke optimierenNo                                                     
Automatische tägliche AktualisierungInstall trusted updates                                
Aufgegebene Plugins/Themes-Toleranz365                                                    
Maximale Anzahl der Beiträge, die zurückgegeben werden sollen50                                                     
Maximale Anzahl der Seiten, die zurĂĽckgegeben werden sollen50                                                     
Vorrangiges Backup-System          Standard MainWP Backups                                
Maximale gleichzeitige Anfragen    4                                                      
Minimale Verzögerung zwischen Anfragen200                                                    
Maximale gleichzeitige Anfragen pro IP1                                                      
Minimale Verzögerung zwischen Anfragen zu derselben IP1000                                                   
Maximale gleichzeitige Synchronisierungs-Anfragen                                                       
Minimale gleichzeitige Installieren/Aktualisieren-Anfragen                                                       
Active Plugins                     
Better Images                      1.2.1                                                  Aktiviert                                    
Better Search Replace              1.3.3                                                  Aktiviert                                    
MainWP Dashboard                   4.0.7.3                                                Aktiviert                                    
Oxygen                             3.2.1                                                  Aktiviert                                    

Do you use some caching plugin on your child sites in issue?

No caching.

What about server-side caching?
Does it help if you sync your sites after some time?

No caching. MainWP run on a development server in a single WP installation. Reload doesn’t work. This MainWP runs on a development server in a separate vhost. Only in this small WP installation.
This error does not always occur. Reload does not provide a solution.
Next time I will analyze the problem in more depth.
Currently I can’t reproduce it any more.

Hi Ralf, thanks for letting us now. If it happens again, please let me know and I will give my best to figure out what is going on.

@bogdan had original asked if you are running a Cache Plugin on your CHILD SITE… you have givin us only your MainWP Dashboard information thus far.

Please let us know if you need further assistance when this pop’s back up.

Thank you for your patience.

Excuse me, what does this have to do with each other?

MainWP shows the currently installed version and the (allegedly) new version for updating.
Both version numbers are identical! (See screenshot)

MainWP reads the correct data from the childsite. But its comparison is not correct.

Are versions 2.8.3 and 2.8.3 identical?
MainWP wanted to install the new 2.8.3 onto the old 2.8.3. (lowest entry on the screenshot)

And now please explain what this has to do with caching.

grafik

Hi Ralf, could you please send me temporary access to your dashboard via PM so I can check this further?

Hi Bodgan, this is currently not possible.
If the error occurs again next time I will contact you via PM and I will look for a solution for an access to you.

By the way, the last updates (only plugins were affected) ran perfectly.

1 Like

@MedienHusky - We got the same issue and it is a caching issue at the child site level. We see it all the time with DIVI theme only and after 24h or 48h, the notification disappears… Sadly, I didn’t take the time to investigate more but definitely that and recurrent for the last 4 to 5 months I would say.

1 Like

Just now another test with me was offered.
No chaching, neither per plugin nor on the nginx server!
All plugins except MainWP were deactivated.

Update from Divi 4.5.8 to 4.6.0

What I have done:
-> Update started via MainWP
Error-free run through

-> All page new Synchronized
DIVI Site displays 2 update.
Version comparison: Installed 4.6.0 -> new version 4.6 (see screenshot)

-> Afterwards logged in to the Divi.
DIVI Site still shows 2 updates.

In the theme folder: 2 updates suggested.

-> After that Dashboard -> Update called. (Shows also 2 updates)
After the page is called up, the update notices disappear.

-> New Sync via MainWP -> Everything is Up-to-date

After what I found out now, I think it is a problem of DIVI and not of MainWP.

Excuse me!

2 Likes

This topic was automatically closed 24 hours after the last reply. New replies are no longer allowed.

@MedienHusky Glad you figured it out.

Let us know if you need help in the future.

1 Like