MainWP Community

Lost 12 of my 16 Websites

Hey,

i lost 12 of my 16 Website Connections,
the most of them without any security plugins.

When testing the connection, sometimes it says ok, sometimes it says, that there is no mainwp-child plugin installed.

Is there someone who could have a look at this?
My report:


### Server Info                    Required                                               Detected                                     Status   ###

MainWP Dashboard                   
MainWP Dashboard Version           4.0.7.2                                                4.0.7.2                                      Bestanden   
MainWP Upload Directory            Writable                                               Writable                                     Bestanden   
MainWP-Erweiterungen               
MainWP UpdraftPlus Extension       4.0.2                                                  Aktiviert                                    Bestanden   
WordPress                          
WordPress Version                  >=3.6                                                  5.4.2                                        Bestanden   
WordPress Memory Limit             >=64M                                                  40M                                          Warnung     
MultiSite Disabled                 =true                                                  true                                         Bestanden   
Dateisystem-Methode                = direct                                               direct                                       Pass        
PHP                                
PHP Version                        >=5.6                                                  7.3.18                                       Bestanden   
PHP Safe Mode Disabled             =true                                                  true                                         Bestanden   
PHP Max Execution Time             >=30 seconds                                           240                                          Bestanden   
PHP Max Input Time                 >=30 seconds                                           60                                           Bestanden   
PHP Memory Limit                   >=128M                                                 256M                                         Bestanden   
PCRE Backtracking Limit            >=10000                                                1000000                                      Bestanden   
PHP Upload Max Filesize            >=2M                                                   64M                                          Bestanden   
PHP Post Max Size                  >=2M                                                   76M                                          Bestanden   
SSL Extension Enabled              =true                                                  true                                         Bestanden   
SSL Warnings                       = empty                                                                                             Bestanden   
cURL Extension Enabled             =true                                                  true                                         Bestanden   
cURL Timeout                       >=300 seconds                                          60                                           Warnung     
cURL Version                       >=7.18.1                                               7.54.0                                       Bestanden   
cURL SSL Version                   >=OpenSSL/0.9.8l                                       OpenSSL/1.0.2k                               Bestanden   
PHP Allow URL fopen                JA                                                     
PHP unterstützt Exif               JA ( V7.3.)                                            
PHP unterstützt IPTC               JA                                                     
PHP unterstützt XML                JA                                                     
PHP Deaktivierte Funktionen        No functions disabled.                                 
PHP Geladene Erweiterungen         Core, PDO, Phar, Reflection, SPL, SimpleXML, Zend OPcache, bcmath, bz2, calendar, cgi-fcgi, ctype, curl, date, dba, dom, ereg, exif, fileinfo, filter, ftp, gd, gettext, hash, iconv, imagick, imap, intl, json, libxml, lzf, mailparse, mbstring, mcrypt, mysql, mysqli, openssl, pcntl, pcre, pdo_mysql, pdo_sqlite, posix, session, soap, sockets, sqlite3, standard, tidy, tokenizer, wddx, xml, xmlreader, xmlrpc, xmlwriter, xsl, zip, zlib
MySQL                              
MySQL Version                      >=5.0                                                  5.6.42-log                                   Bestanden   
MySQL-Modus                        NO_ENGINE_SUBSTITUTION                                 
MySQL Client Verschlüsselung       utf8                                                   
Server Info                        
Server-Software                    Apache/2.4.43 (Unix)                                   
Betriebssystem                     SunOS                                                  
Architektur                        32 bit                                                 
Server-Protokoll                   HTTP/1.1                                               
HTTPS                              AUS                                                    
Verbindung zum Server selbst       Response Test O.K.                                     
User Agent                         Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:78.0) Gecko/20100101 Firefox/78.0
Geteway-Schnittstelle              CGI/1.1                                                
Arbeitsspeicherauslastung          8.24 MB                                                
Antwortzeit                        1594152705                                             
Inhalt akzeptieren                 text/html,application/xhtml+xml,application/xml;q=0.9,image/webp,*/*;q=0.8
Zeichensatz des Inhalts            n. a.                                                  
MainWP-Einstellungen               
Anzahl Child-Websites              16                                                     
WP-Cron benutzen                   Yes                                                    
Für Shared Hosting oder große Netzwerke optimierenNo                                                     
Automatische tägliche AktualisierungInstall trusted updates                                
Aufgegebene Plugins/Themes-Toleranz365                                                    
Maximale Anzahl der Beiträge, die zurückgegeben werden sollen                                                       
Maximale Anzahl der Seiten, die zurückgegeben werden sollen                                                       
Vorrangiges Backup-System          MainWP UpdraftPlus Extension                           
Maximale gleichzeitige Anfragen    4                                                      
Minimale Verzögerung zwischen Anfragen200                                                    
Maximale gleichzeitige Anfragen pro IP1                                                      
Minimale Verzögerung zwischen Anfragen zu derselben IP1000                                                   
Maximale gleichzeitige Synchronisierungs-Anfragen                                                       
Minimale gleichzeitige Installieren/Aktualisieren-Anfragen                                                       
Active Plugins                     
MainWP Dashboard                   4.0.7.2                                                Aktiviert                                    

Is there nobody, who can help?

Hi Marvin,
Are they all on the same hosting provider or server?
Maybe a firewall issue and you have to whitelist the IP of your MainWP Dashboard?
I got this issue with 50 sites and they were all on our prefered hosting provider. The firewall was at the servers level so they whitelisted our IP address…
Hope it helps.
Fred

Hi Frederic,
no, they are Not on the same Server / hosting Provider.
So i have to go to All clients Server and add the IP of the Mainwp Server?
Marvin

Hi, Sorry for the delay of my answer…
You can try at least one or two to see if it fixed the issue…

Hi Marvin, it might be good to increase WP Memory Limit on your MainWP Dashboard too. Also, is there some security or caching plugin in common for all sites that get disconnected? Do you use some Cloud Proxy like Cloudflare for these sites? Is there anything in common for these sites?

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