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PHP Fatal error: Maximum execution time of 600 seconds exceeded in path\wp-content\plugins\mainwp-child\class\class-mainwp-child-server-information.php on line 1334

Hi,

I am getting the following error:
PHP Fatal error: Maximum execution time of 600 seconds exceeded in E:\mkscouts.org\Groups\26th\wp-content\plugins\mainwp-child\class\class-mainwp-child-server-information.php on line 1334

I have it across several across several sites on the same physical host, which also hosts my MainWP instance.

Line 1334 is $split_data = array_reverse( explode( "\n", $data ) );

These are relatively new sites with very little content.

Any hints would be appreciated.

Hi Stuart, thanks for reaching out. I have never seen this,

Would you be able to post the system report from this site so I can review that? If yes, be sure to remove any sensitive date from it before posting, for example site URL, IP or anything that you don’t want to publish in public,

Thanks for looking into this.

Here is the report for the Parent:

Server Info Required Detected Status

MainWP Dashboard
MainWP Dashboard Version 4.1.2.1 4.1.2.1 Pass
MainWP Upload Directory Writable Writable Pass
MainWP Extensions
Boilerplate Extension 4.0.2.1 API License Active Pass
MainWP Article Uploader Extension 4.0.1.1 API License Active Pass
MainWP Branding Extension 4.0.2.1 API License Active Pass
MainWP Bulk Settings Manager Extension4.0.2.1 API License Active Pass
MainWP Client Reports Extension 4.0.5.1 API License Active Pass
MainWP Clone Extension 4.0.1 API License Active Pass
MainWP Google Analytics Extension 4.0.3.1 API License Active Pass
MainWP Page Speed Extension 4.0.1.1 API License Active Pass
MainWP Post Dripper Extension 4.0.1.1 API License Active Pass
MainWP Pro Reports Extension 4.0.2.1 API License Active Pass
MainWP Team Control 4.0.1.1 API License Active Pass
MainWP UpdraftPlus Extension 4.0.3 API License Active Pass
MainWP WooCommerce Status Extension4.0.3 API License Active Pass
MainWP Wordfence Extension 4.0.2 API License Active Pass
WordPress
WordPress Version >=3.6 5.5.3 Pass
WordPress Memory Limit >=64M 256M Pass
MultiSite Disabled =true true Pass
FileSystem Method = direct direct Pass
PHP
PHP Version >=5.6 7.4.7 Pass
PHP Safe Mode Disabled =true true Pass
PHP Max Execution Time >=30 seconds 600 Pass
PHP Max Input Time >=30 seconds 60 Pass
PHP Memory Limit >=128M 8192M Pass
PCRE Backtracking Limit >=10000 1000000 Pass
PHP Upload Max Filesize >=2M 64M Pass
PHP Post Max Size >=2M 64M Pass
SSL Extension Enabled =true true Pass
SSL Warnings = empty Pass
cURL Extension Enabled =true true Pass
cURL Timeout >=300 seconds 300 Pass
cURL Version >=7.18.1 7.69.1 Pass
cURL SSL Version >=OpenSSL/0.9.8l OpenSSL/1.1.1g Pass
PHP Allow URL fopen YES
PHP Exif Support YES ( V7.4.)
PHP IPTC Support YES
PHP XML Support YES
PHP Disabled Functions No functions disabled.
PHP Loaded Extensions Core, PDO, Phar, Reflection, SPL, SimpleXML, bcmath, calendar, cgi-fcgi, ctype, curl, date, dom, exif, fileinfo, filter, gd, gettext, hash, iconv, imap, json, libxml, mbstring, mysqli, mysqlnd, openssl, pcre, pdo_mysql, pdo_sqlite, readline, session, soap, standard, tidy, tokenizer, xml, xmlreader, xmlrpc, xmlwriter, zip, zlib
MySQL
MySQL Version >=5.0 8.0.19 Pass
MySQL Mode NO_ENGINE_SUBSTITUTION
MySQL Client Encoding utf8mb4
Server Info
WordPress Root Directory
Server Name
Server Software Microsoft-IIS/10.0
Operating System WINNT
Architecture 64 bit
Server IP
Server Protocol HTTP/1.1
HTTP Host
HTTPS ON
Server self connect Response Test O.K.
User Agent Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/87.0.4280.67 Safari/537.36 Edg/87.0.664.47
Server Port 443
Gateway Interface CGI/1.1
Memory Usage 68.42 MB
Complete URL
Request Time 1606767295
Accept Content text/html,application/xhtml+xml,application/xml;q=0.9,image/webp,image/apng,/;q=0.8,application/signed-exchange;v=b3;q=0.9
Accept-Charset Content N/A
Currently Executing Script Pathname
Current Page URI
Remote Address
Remote Host
Remote Port 53280
MainWP Settings
Number Of Child Sites 13
Use WP-Cron Yes
Optimize for Shared Hosting or Big NetworksNo
Automatic Daily Update Install trusted updates
Abandoned Plugins/Themes Tolerance 180
Maximum number of posts to return 50
Maximum number of pages to return 50
Primary Backup System Default MainWP Backups
Maximum simultaneous requests 4
Minimum delay between requests 200
Maximum simultaneous requests per ip1
Minimum delay between requests to the same ip1000
Maximum simultaneous sync requests
Minimum simultaneous install/update requests
Active Plugins
Akismet Anti-Spam 4.1.7 Inactive
Hello Dolly 1.7.2 Inactive
Help Scout 6.4.0.1 Active
MainWP Dashboard 4.1.2.1 Active
Post SMTP 2.0.15 Active
UpdraftPlus - Backup/Restore 2.16.40.24 Active
Wordfence Security 7.4.12 Active

Hi Stuart,

Thanks for getting back to me.

This appears to be a system report from your MainWP Dashboard, and I believe that the error message that you get is on some child site. Can you send me the system report from the child site?

1 Like

Will try, but anything that uses the wp-admin/options-general.php?page=mainwp_child_tab times out.

Is there another way of getting it?

Many thanks,

Stuart

Hm, that is weird.

It may be best if you could send me a temporary login to the site so I can check it out? If that is ok, please send me the login details via Private Message.

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