Problems with Synchronisation

DuerrSteidle · April 15, 2020, 3:21am

Hello

I often get the message “MainWP - HTTP response check - [503]”. However, the pages are always in maintenance mode. Can this message be turned off if pages were already in maintenance mode before? Does the maintenance mode cause any problems?

Additionally, the synchronization process takes a long time (I have about 50 pages). After the synchronization process it often shows me pages as “Disconnect” although they are connected. If I start the synchronization process a second time, this is often fixed. Do I have to change any settings to make it work better?

Greetings

bogdan · April 15, 2020, 6:20pm

Hi @DuerrSteidle,

Can you please post the community system report from your MainWP Dashboard for review? The report is located in your Dashboard under Status → Server, on the top right of the page.

Be sure to use the button like the one below; this button hides all your private information:

Pressing the button auto-copies the report to your clipboard then just paste it in a reply here.

DuerrSteidle · April 15, 2020, 6:54pm


### Server Info                    Required                                               Detected                                     Status   ###

MainWP Dashboard                   
MainWP Dashboard Version           4.0.7.2                                                4.0.7.2                                      Bestanden   
MainWP Upload Directory            Writable                                               Writable                                     Bestanden   
MainWP-Erweiterungen               
Advanced Uptime Monitor Extension  5.0.2                                                  Aktiviert                                    Bestanden   
MainWP Branding Extension          4.0                                                    Aktiviert                                    Bestanden   
MainWP Bulk Settings Manager Extension4.0.2                                                  Aktiviert                                    Bestanden   
MainWP Client Reports Extension    4.0.3                                                  Aktiviert                                    Bestanden   
MainWP Clone Extension             4.0                                                    Aktiviert                                    Bestanden   
MainWP Favorites Extension         4.0.2                                                  Aktiviert                                    Bestanden   
MainWP Google Analytics Extension  4.0.2                                                  Aktiviert                                    Bestanden   
MainWP Maintenance Extension       4.0.1                                                  Aktiviert                                    Bestanden   
MainWP Page Speed Extension        4.0.1                                                  Aktiviert                                    Bestanden   
MainWP Matomo Extension            4.0.1                                                  Aktiviert                                    Bestanden   
MainWP Pro Reports Extension       4.0                                                    Aktiviert                                    Bestanden   
MainWP Staging Extension           4.0                                                    Aktiviert                                    Bestanden   
MainWP Team Control                4.0.1                                                  Aktiviert                                    Bestanden   
MainWP UpdraftPlus Extension       4.0.1                                                  Aktiviert                                    Bestanden   
MainWP URL Extractor Extension     4.0.1                                                  Aktiviert                                    Bestanden   
MainWP WooCommerce Shortcuts Extension4.0                                                    Aktiviert                                    Bestanden   
MainWP WooCommerce Status Extension4.0.1                                                  Aktiviert                                    Bestanden   
MainWP Wordfence Extension         4.0.1                                                  Aktiviert                                    Bestanden   
WordPress                          
WordPress Version                  >=3.6                                                  5.4                                          Bestanden   
WordPress Memory Limit             >=64M                                                  1024M                                        Bestanden   
MultiSite Disabled                 =true                                                  true                                         Bestanden   
Dateisystem-Methode                = direct                                               direct                                       Pass        
PHP                                
PHP Version                        >=5.6                                                  7.3.16-1+0~20200320.56+debian9~1.gbp370a75   Bestanden   
PHP Safe Mode Disabled             =true                                                  true                                         Bestanden   
PHP Max Execution Time             >=30 seconds                                           180                                          Bestanden   
PHP Max Input Time                 >=30 seconds                                           180                                          Bestanden   
PHP Memory Limit                   >=128M                                                 1024M                                        Bestanden   
PCRE Backtracking Limit            >=10000                                                1000000                                      Bestanden   
PHP Upload Max Filesize            >=2M                                                   1024M                                        Bestanden   
PHP Post Max Size                  >=2M                                                   1024M                                        Bestanden   
SSL Extension Enabled              =true                                                  true                                         Bestanden   
SSL Warnings                       = empty                                                                                             Bestanden   
cURL Extension Enabled             =true                                                  true                                         Bestanden   
cURL Timeout                       >=300 seconds                                          60                                           Warnung     
cURL Version                       >=7.18.1                                               7.52.1                                       Bestanden   
cURL SSL Version                   >=OpenSSL/0.9.8l                                       OpenSSL/1.0.2u                               Bestanden   
PHP Allow URL fopen                JA                                                     
PHP unterstützt Exif               JA ( V7.3.)                                            
PHP unterstützt IPTC               JA                                                     
PHP unterstützt XML                JA                                                     
PHP Deaktivierte Funktionen        exec, parse_ini_file, passthru, popen, proc_close, proc_get_status, proc_nice, proc_open, proc_terminate, shell_exec, system,
PHP Geladene Erweiterungen         Core, PDO, PDO_Firebird, PDO_ODBC, Phar, Reflection, SPL, SimpleXML, Zend OPcache, apc, apcu, bcmath, bz2, calendar, cgi-fcgi, ctype, curl, date, dba, dom, enchant, exif, fileinfo, filter, ftp, gd, gettext, gmp, hash, iconv, imagick, imap, interbase, intl, ionCube Loader, json, ldap, libxml, mbstring, mysqli, mysqlnd, odbc, openssl, pcre, pdo_dblib, pdo_mysql, pdo_pgsql, pdo_sqlite, pgsql, posix, pspell, readline, recode, session, shmop, snmp, soap, sockets, sodium, sqlite3, standard, sysvmsg, sysvsem, sysvshm, tidy, tokenizer, wddx, xml, xmlreader, xmlrpc, xmlwriter, xsl, zip, zlib
MySQL                              
MySQL Version                      >=5.0                                                  10.3.21-MariaDB-1:10.3.21+maria~stretch-log  Bestanden   
MySQL-Modus                        NOT SET                                                
MySQL Client Verschlüsselung       utf8mb4                                                
Server Info                        
Server-Software                    Apache                                                 
Betriebssystem                     Linux                                                  
Architektur                        64 bit                                                 
Server-Protokoll                   HTTP/2.0                                               
HTTPS                              AN - on                                                
Verbindung zum Server selbst       Unerwarteter HTTP response body:                       
User Agent                         Mozilla/5.0 (Linux; Android 9; SM-G950F) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/80.0.3987.162 Mobile Safari/537.36
Geteway-Schnittstelle              CGI/1.1                                                
Arbeitsspeicherauslastung          75.09 MB                                               
Antwortzeit                        1586976933                                             
Inhalt akzeptieren                 text/html,application/xhtml+xml,application/xml;q=0.9,image/webp,image/apng,*/*;q=0.8,application/signed-exchange;v=b3;q=0.9
Zeichensatz des Inhalts            n. a.                                                  
MainWP-Einstellungen               
Anzahl Child-Websites              43                                                     
WP-Cron benutzen                   Yes                                                    
Für Shared Hosting oder große Netzwerke optimierenYes                                                    
Automatische tägliche AktualisierungInstall trusted updates                                
Aufgegebene Plugins/Themes-Toleranz365                                                    
Maximale Anzahl der Beiträge, die zurückgegeben werden sollen                                                       
Maximale Anzahl der Seiten, die zurückgegeben werden sollen                                                       
Vorrangiges Backup-System          MainWP UpdraftPlus Extension                           
Maximale gleichzeitige Anfragen    4                                                      
Minimale Verzögerung zwischen Anfragen200                                                    
Maximale gleichzeitige Anfragen pro IP1                                                      
Minimale Verzögerung zwischen Anfragen zu derselben IP1000                                                   
Maximale gleichzeitige Synchronisierungs-Anfragen                                                       
Minimale gleichzeitige Installieren/Aktualisieren-Anfragen                                                       
Active Plugins                     
Coming Soon Page, Under Construction & Maintenance Mode by SeedProd5.1.0                                                  Aktiviert                                    
MainWP Dashboard                   4.0.7.2                                                Aktiviert                                    
MainWP Key Maker                   1.1                                                    Aktiviert                                    
NinjaFirewall (WP Edition)         4.1.1                                                  Aktiviert                                    
Salt Shaker                        1.2.5                                                  Aktiviert                                    
UpdraftPlus - Backup/Restore       2.16.23.24                                             Aktiviert                                    
White Label CMS                    2.1.3                                                  Aktiviert                                    
Wordfence Security                 7.4.6                                                  Aktiviert

bogdan · April 16, 2020, 7:55pm

Hi @DuerrSteidle, can you try to increase the cURL Timeout to at least 300 and see if that helps?

Regarding the issue with error code 503, can you show me on a screenshot where exactly do you get it?

DuerrSteidle · April 17, 2020, 4:09am

Here are all options of my php.ini. I don’t know what I exactly have to change?

allow_call_time_pass_reference = Off
allow_url_fopen = On
asp_tags = Off
disable_classes =
disable_functions = exec,parse_ini_file,passthru,popen,proc_close,proc_get_status,proc_nice,proc_open,proc_terminate,shell_exec,system
display_errors = On
default_socket_timeout = 300
display_startup_errors = Off
enable_dl = Off
error_reporting = E_ALL & ~E_NOTICE
expose_php = Off
file_uploads = On
cgi.force_redirect = 1
gpc_order = "GPC"
html_errors = Off
ignore_repeated_errors = Off
ignore_repeated_source = Off
include_path = ".:{PEAR_DIR}"
log_errors = On
log_errors_max_len = 1024
magic_quotes_gpc = Off
magic_quotes_runtime = Off
magic_quotes_sybase = Off
max_execution_time = 600
max_input_time = 180
memory_limit = 1024M
{OPEN_BASEDIR_C}open_basedir = "{OPEN_BASEDIR}"
output_buffering = 4096
post_max_size = 1024M
precision = 14
register_argc_argv = Off
register_globals = Off
report_memleaks = On
sendmail_path = "/usr/sbin/sendmail -t -i -f {CUSTOMER_EMAIL}"
session.auto_start = 0
session.bug_compat_42 = 0
session.bug_compat_warn = 1
session.cache_expire = 180
session.cache_limiter = nocache
session.cookie_domain =
session.cookie_lifetime = 0
session.cookie_path = /
session.entropy_file = /dev/urandom
session.entropy_length = 16
session.gc_divisor = 1000
session.gc_maxlifetime = 1440
session.gc_probability = 1
session.name = PHPSESSID
session.referer_check =
session.save_handler = files
session.save_path = "{TMP_DIR}"
session.serialize_handler = php
session.use_cookies = 1
session.use_trans_sid = 0
short_open_tag = On
suhosin.mail.protect = 1
suhosin.simulation = Off
track_errors = Off
upload_max_filesize = 1024M
upload_tmp_dir = "{TMP_DIR}"
variables_order = "GPCS"
default_socket_timeout = 6000

Which screenshot woul d you want to see? I’ve get the message with e-Mail and see the information under the view of all websites.
https://www.bilder-upload.eu/bild-6a4306-1587100095.png.html

bogdan · April 17, 2020, 7:28pm

Thanks for the update. Would you be able to send me temporary access to your dashboard via private message so I can check this further?

system · May 17, 2020, 7:28pm

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