Uptime Robot isn't syncing new monitors

I’m using Uptime Robot with Advanced Uptime Monitor. I recently added a new monitor via the Uptime Robot site and can’t get AUM to show it. The site dashboard in MainWP says there’s no monitor set up for the site, so I tried adding it from the AUM dashboard. I get the error that a monitor already exists.

I removed my Uptime Robot API key, saved settings so that all my monitors disappeared, then saved the API key again. Still, this particular monitor does not show in AUM.

Is there some setting I’m missing? Thanks for your help, I appreciate you.

Hi Ryan,

Can you please post the community system report from your MainWP Dashboard for review? The report is located in your Dashboard under Status → Server, on the top right of the page.

Be sure to use the button like the one below; this button hides all your private information:

image

Pressing the button auto-copies the report to your clipboard then just paste it in a reply here.


### Server Info                    Required                                               Detected                                     Status   ###

MainWP Dashboard                   
MainWP Dashboard Version           4.1.7                                                  4.1.7                                        Pass        
MainWP Upload Directory            Writable                                               Writable                                     Pass        
MainWP Extensions                  
Advanced Uptime Monitor Extension  5.2                                                    API License Active                           Pass        
MainWP BackWPup Extension          4.0.3                                                  API License Active                           Pass        
MainWP Branding Extension          4.0.2.1                                                API License Active                           Pass        
MainWP Bulk Settings Manager Extension4.0.2.1                                                API License Active                           Pass        
MainWP Client Reports Extension    4.0.9                                                  API License Active                           Pass        
MainWP Google Analytics Extension  4.0.3.2                                                API License Active                           Pass        
MainWP iThemes Security Extension  4.0.4                                                  API License Active                           Pass        
MainWP Maintenance Extension       4.0.2.1                                                API License Active                           Pass        
MainWP Page Speed Extension        4.0.1.1                                                API License Active                           Pass        
MainWP Staging Extension           4.0.1                                                  API License Active                           Pass        
MainWP Sucuri Extension            4.0.8.1                                                API License Active                           Pass        
MainWP Vulnerability Checker Extension4.1                                                    API License Active                           Pass        
MainWP Wordfence Extension         4.0.4                                                  API License Active                           Pass        
MainWP WordPress SEO Extension     4.0.1                                                  API License Active                           Pass        
WordPress                          
WordPress Version                  >=3.6                                                  5.8                                          Pass        
WordPress Memory Limit             >=64M                                                  512M                                         Pass        
MultiSite Disabled                 =true                                                  true                                         Pass        
FileSystem Method                  = direct                                               direct                                       Pass        
PHP                                
PHP Version                        >=5.6                                                  7.4.22                                       Pass        
PHP Safe Mode Disabled             =true                                                  true                                         Pass        
PHP Max Execution Time             >=30 seconds                                           30                                           Pass        
PHP Max Input Time                 >=30 seconds                                           60                                           Pass        
PHP Memory Limit                   >=128M                                                 512M                                         Pass        
PCRE Backtracking Limit            >=10000                                                1000000                                      Pass        
PHP Upload Max Filesize            >=2M                                                   8M                                           Pass        
PHP Post Max Size                  >=2M                                                   8M                                           Pass        
SSL Extension Enabled              =true                                                  true                                         Pass        
SSL Warnings                       = empty                                                                                             Pass        
cURL Extension Enabled             =true                                                  true                                         Pass        
cURL Timeout                       >=300 seconds                                          600                                          Pass        
cURL Version                       >=7.18.1                                               7.78.0                                       Pass        
cURL SSL Version                   >=OpenSSL/0.9.8l                                       OpenSSL/1.1.1k                               Pass        
PHP Allow URL fopen                YES                                                    
PHP Exif Support                   YES ( V7.4.)                                           
PHP IPTC Support                   YES                                                    
PHP XML Support                    YES                                                    
PHP Disabled Functions             exec, passthru, shell_exec, system,                    
PHP Loaded Extensions              Core, PDO, Phar, Reflection, SPL, SimpleXML, bcmath, bz2, calendar, cgi-fcgi, ctype, curl, date, dom, exif, fileinfo, filter, ftp, gd, gettext, hash, iconv, imap, intl, json, libxml, mbstring, mysqli, mysqlnd, openssl, pcntl, pcre, pdo_mysql, pdo_sqlite, posix, pspell, session, soap, sockets, sqlite3, standard, tokenizer, xml, xmlreader, xmlrpc, xmlwriter, xsl, zip, zlib
MySQL                              
MySQL Version                      >=5.0                                                  5.7.35                                       Pass        
MySQL Mode                         NO_ZERO_IN_DATE,ERROR_FOR_DIVISION_BY_ZERO,NO_AUTO_CREATE_USER,NO_ENGINE_SUBSTITUTION
MySQL Client Encoding              utf8                                                   
Server Info                        
Server Software                    Apache                                                 
Operating System                   Linux                                                  
Architecture                       64		 bit                                               
Server Protocol                    HTTP/2.0                                               
HTTPS                              ON                                                     
Server self connect                Not expected HTTP response body:                       
User Agent                         Mozilla/5.0 (Macintosh; Intel Mac OS X 10_15_7) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/92.0.4515.159 Safari/537.36
Gateway Interface                  CGI/1.1                                                
Memory Usage                       68.81 MB                                               
Request Time                       1630366920                                             
Accept Content                     text/html,application/xhtml+xml,application/xml;q=0.9,image/avif,image/webp,image/apng,*/*;q=0.8,application/signed-exchange;v=b3;q=0.9
Accept-Charset Content             N/A                                                    
MainWP Settings                    
Number Of Child Sites              22                                                     
Use WP-Cron                        Yes                                                    
Optimize for Shared Hosting or Big NetworksNo                                                     
Automatic Daily Update             Install trusted updates                                
Abandoned Plugins/Themes Tolerance 365                                                    
Maximum number of posts to return                                                         
Maximum number of pages to return                                                         
Primary Backup System              MainWP BackWPup Extension                              
Maximum simultaneous requests      10                                                     
Minimum delay between requests     200                                                    
Maximum simultaneous requests per ip1                                                      
Minimum delay between requests to the same ip1000                                                   
Maximum simultaneous sync requests 8                                                      
Minimum simultaneous install/update requests6                                                      
Active Plugins                     
BackWPup                           3.9.0                                                  Active                                       
Custom Login Page Customizer       2.1.5                                                  Active                                       
iThemes Security Pro               7.0.3                                                  Active                                       
MainWP Child                       4.1.7                                                  Active                                       
MainWP Dashboard                   4.1.7                                                  Active                                       
MainWP Key Maker                   1.2                                                    Active                                       
My Private Site                    3.0.3                                                  Active                                       
Toolbar Extras                     1.4.9                                                  Active                                       
Yoast SEO                          17.0                                                   Active                                       

Hi @ten9its,

Report looks good, I can’t see anything unusual.

Can you try to regenerate your Uptime Robot API key and see if that helps?

Regenerating the key did the trick. Thanks!

1 Like

This topic was automatically closed 24 hours after the last reply. New replies are no longer allowed.