WordFence MainWP Extension doesn't report correct Firewall Protection Level

For the WordFence Extension all 3 of my websites show in MainWP under Manage Sites and Firewall:

Basic Firewall Options
Protection level: Basic WordPress Protection

Wordfence Basic WordPress Protection
Web Application Firewall Status: Disabled

This is actually incorrect, “Web Application Firewall Status” should be “Enabled and Protecting”

The WordFence MainWP Extension Options is set to

Licenses: Use premium version

as 1 of the 3 sites has a premium license.

Hi Tom,

Can you please post the community system report from your MainWP Dashboard for review? The report is located in your Dashboard under Status → Server, on the top right of the page.

Be sure to use the button like the one below; this button hides all your private information:

image

Pressing the button auto-copies the report to your clipboard then just paste it in a reply here.


### Server Info                    Required                                               Detected                                     Status   ###

MainWP Dashboard                   
MainWP Dashboard Version           4.1.9                                                  4.1.9                                        Pass        
MainWP Upload Directory            Writable                                               Writable                                     Pass        
MainWP Extensions                  
Advanced Uptime Monitor Extension  5.2                                                    API License Active                           Pass        
MainWP Google Analytics Extension  4.0.3.2                                                API License Active                           Pass        
MainWP Maintenance Extension       4.0.2.1                                                API License Active                           Pass        
MainWP Pro Reports Extension       4.0.6                                                  API License Active                           Pass        
MainWP Vulnerability Checker Extension4.1                                                    API License Active                           Pass        
MainWP Wordfence Extension         4.0.4                                                  API License Active                           Pass        
WPvivid Backup MainWP              0.9.22                                                                                                          
WordPress                          
WordPress Version                  >=3.6                                                  5.8.1                                        Pass        
WordPress Memory Limit             >=64M                                                  256M                                         Pass        
MultiSite Disabled                 =true                                                  true                                         Pass        
FileSystem Method                  = direct                                               direct                                       Pass        
PHP                                
PHP Version                        >=7.0                                                  7.4.24                                       Pass        
PHP Safe Mode Disabled             =true                                                  true                                         Pass        
PHP Max Execution Time             >=30 seconds                                           60                                           Pass        
PHP Max Input Time                 >=30 seconds                                           60                                           Pass        
PHP Memory Limit                   >=128M                                                 256M                                         Pass        
PCRE Backtracking Limit            >=10000                                                1000000                                      Pass        
PHP Upload Max Filesize            >=2M                                                   128M                                         Pass        
PHP Post Max Size                  >=2M                                                   128M                                         Pass        
SSL Extension Enabled              =true                                                  true                                         Pass        
SSL Warnings                       = empty                                                                                             Pass        
cURL Extension Enabled             =true                                                  true                                         Pass        
cURL Timeout                       >=300 seconds                                          60                                           Warning     
cURL Version                       >=7.18.1                                               7.79.1                                       Pass        
cURL SSL Version                   >=OpenSSL/0.9.8l                                       OpenSSL/1.1.1l                               Pass        
PHP Allow URL fopen                YES                                                    
PHP Exif Support                   YES ( V7.4.)                                           
PHP IPTC Support                   YES                                                    
PHP XML Support                    YES                                                    
PHP Disabled Functions             No functions disabled.                                 
PHP Loaded Extensions              Core, PDO, Phar, Reflection, SPL, SimpleXML, bcmath, bz2, cgi-fcgi, ctype, curl, date, dom, exif, fileinfo, filter, ftp, gd, hash, iconv, imagick, ionCube Loader, json, libxml, mbstring, mysqli, mysqlnd, openssl, pcntl, pcre, pdo_mysql, pdo_sqlite, posix, readline, session, sqlite3, standard, tokenizer, xml, xmlreader, xmlwriter, xsl, zip, zlib
MySQL                              
MySQL Version                      >=5.0                                                  5.7.35                                       Pass        
MySQL Mode                         NO_ZERO_IN_DATE,ERROR_FOR_DIVISION_BY_ZERO,NO_AUTO_CREATE_USER,NO_ENGINE_SUBSTITUTION
MySQL Client Encoding              utf8mb4                                                
Server Info                        
Server Software                    Apache                                                 
Operating System                   Linux                                                  
Architecture                       64		 bit                                               
Server Protocol                    HTTP/2.0                                               
HTTPS                              ON                                                     
Server self connect                Response Test O.K.                                     
User Agent                         Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/94.0.4606.61 Safari/537.36 Edg/94.0.992.31
Gateway Interface                  CGI/1.1                                                
Memory Usage                       63.01 MB                                               
Request Time                       1633103875                                             
Accept Content                     text/html,application/xhtml+xml,application/xml;q=0.9,image/webp,image/apng,*/*;q=0.8,application/signed-exchange;v=b3;q=0.9
Accept-Charset Content             N/A                                                    
MainWP Settings                    
Number Of Child Sites              6                                                      
Use WP-Cron                        Yes                                                    
Optimize for Shared Hosting or Big NetworksNo                                                     
Automatic Daily Update             Install trusted updates                                
Abandoned Plugins/Themes Tolerance 365                                                    
Maximum number of posts to return  50                                                     
Maximum number of pages to return                                                         
Primary Backup System              WPvivid Backup for MainWP                              
Maximum simultaneous requests      4                                                      
Minimum delay between requests     200                                                    
Maximum simultaneous requests per ip1                                                      
Minimum delay between requests to the same ip1000                                                   
Maximum simultaneous sync requests                                                        
Minimum simultaneous install/update requests                                                       
Active Plugins                     
MainWP Child                       4.1.7                                                  Active                                       
MainWP Dashboard                   4.1.9                                                  Active                                       
WP Crontrol                        1.10.0                                                 Active                                       
WPvivid Backup MainWP              0.9.22                                                 Active                                       
WPvivid Backup Plugin              0.9.63                                                 Active                                       
WPvivid Plugins Pro                2.0.26                                                 Active                                       

Hi Tom,

The report looks good to me.

Would you mind opening a private Help Desk ticket so we can collect some additional information & investigate further?

Okay just created a ticket. Thanks!

Updating the thread…

From the ticket:

Communication between extension and the plugin is kind of one way.
If you have some settings set on child sites and install extencion after that, it won’t reflect the settings.
Extensions are designed to set/push settings towards child sites so if you use only the extension to manage settings, you will always see in the extension what is set on child sites.

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